Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      TTEC

      Engaged Employer

      TTEC reviews

      Underpaid - Bilingual Customer Service Representative TTEC Employee Review

      2.0
      Jun 6, 2025
      Bilingual customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy hired and interview, easy training

      Cons

      Seriously underpaid for the amount of work, no bonus, and super micromanaged.

      avatar
      TTEC Response
      1y
      Thank you for your feedback. We're glad the hiring and training experience felt smooth and supportive — that’s something we strive for. We also hear your concerns about compensation and micromanagement. These are important areas we continuously evaluate to improve the overall employee experience. We appreciate your time with us and wish you the best in your future opportunities.

      Explore other reviews about TTEC

      5.0
      Jun 11, 2026
      Custiner service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, easy to work with.

      Cons

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      TTEC Response
      3w
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      5.0
      Jul 6, 2026
      Insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work Some insurance benefits Reasonable Pay

      Cons

      - Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

      See reviews by: Helpful|Rating|Date|All
      Related searches: TTEC jobs | TTEC salaries | TTEC benefits | TTEC interviews
      TTEC reviewsTTEC Bilingual Customer Service Representative reviewsTTEC review