Good - But Nobody is Perfect - Solutions Architect TTEC Employee Review

4.0
Jun 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Great people to work with; Global presence, so lots of variety in coworkers and projects

Cons

Constant change pains; For corporate, there aren't a lot of promotional opportunities within your department. To move up, you have to typically move to a different role completely.

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TTEC Response
1y
Thank you for your honest feedback and for being part of the team for over three years! We're glad to hear you enjoy the people and global collaboration opportunities. We understand that change and internal mobility can be challenging, and we appreciate your insights — they help us as we continue improving career growth paths across the organization.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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