Great place for those who have already tried hard for their own goals - CSA - Customer Service Associate TTEC Employee Review

5.0
Jul 9, 2025
Recommend
CEO approval
Business Outlook

Pros

There is minimal pressure on you comparing to other jobs

Cons

Well it depends on the type of group you enter in but people out here won't initiate until unless they want something from you they won't even say a "Hi". Not a good place for those who feel lonely due to their nature.

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TTEC Response
11mo
Thank you for sharing your experience. We’re glad to hear you appreciated the manageable work pressure and found value in your time with us. We also recognize how important connection and team dynamics are to the overall experience. Your insights are appreciated and help us continue to build a more inclusive and supportive culture.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Schedule flexibility and benefits, great people

Cons

Pay is not competitive. There are no raises outside of promotions. Raises for promotions are very low. Nothing is proactive, it's all reactive

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