Pay a little on the low side - Customer Service Representative (CSR) TTEC Employee Review

4.0
Aug 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Great environment Great support Great training

Cons

Need better ability to dispute coachings

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TTEC Response
10mo
Thank you for sharing your feedback. We’re glad to know you valued the environment, support, and training, and we also take note of your comments on compensation and the coaching process. We appreciate the many years you spent with us and wish you continued success in your career.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great lead and co worker are extremely kinda, the work is easy.

Cons

The hiring window are unclear. You can go 7-9 months seasonal without know if youre even being considered to be hired. No raises.

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