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The Learning House

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Soul Sucking - Anonymous employee The Learning House Employee Review

1.0
Apr 20, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Standard benefits package Potential for work from home

Cons

The biggest issue at Learning House stems from the fact that they were purchased by an investment company about 5 years ago. My speculation is that this company seems to be applying tremendous pressure to Learning House to produce income for it's stockholders. This means that almost everything is tracked, measured, and cut down to the bone. Curriculum, at least at the time of my departure, was required to track all of their activities down to the 15 minute increment. I literally spent an hour a day on average tracking my time or attending meetings about time tracking. Management is in need of leadership training. Instead they were all given Six Sigma training. I've personally experienced being reprimanded for a slew of unreasonable things and once you've gotten on the managers radar for whatever reason your completely written off for eternity. It's not unheard of for managers to yell at employees and make them cry or have nervous breakdowns. This typically happens on a weekly basis. In my tour at Learning House I had no less than 5 managers, had my job title changed(without any input from me) 3 times, and been made to move seats(again with no input) 5 times all in about 4 years. It is a horrible, soul sucking environment. All the employees I talked to that have been there for more than 6 months are completely burned out and demoralized due to low pay, high (and continually growing) workloads, and dealing with trivial nonsense. There is a huge push to build a company culture. It's all garbage. 100% lip service. Management says they care about the employees while showing them that they don't. A culture program at work is nonsense. It's an attempt for your employer to tell you how you should feel at work rather than actively promote a positive work environment. Employees are highly pressured and management has said will eventually be required to take a multiweek course called "Unstoppable" which requires the employee to read self-help, motivational books. Much of this subject matter is blatantly sexist and contains themes such as "how to be a man's man!" They are also required to blog and have their blogs critiqued by other participants of the class to help them view things more the company way. It's a brainwashing program. Sorry guys but it is. You're trying to build a cult. This seems to be an attempt to lower attrition (which in my opinion is high). To cap all this off the pay is extremely low. It seems that the average employee in curriculum (most with Masters in Education mind you) make between 35k and 40k. I highly recommend not working here.

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The Learning House Response
9y
I am sorry you had a negative experience. As a rapidly growing company, we are also experiencing a lot of change. Some people find this kind of environment exciting and interesting, and I understand that you feel differently. We are spending a lot of efforts on making sure our leaders are prepared for management, including training programs and consistent communication, and we are working on communicating changes as they occur. I would welcome the opportunity to speak with you about the concerns you had and how we can improve. Please feel free to reach out to me.

Explore other reviews about The Learning House

5.0
Dec 7, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are really nice and the office space is nice

Cons

I can't really think of any

3.0
Jun 14, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people, as far as co-workers go, are exceptional - talented, friendly, and dedicated individuals. Travel is a plus (when and only if you move into middle to upper management). Communication is improving between departments, which allows for growth and learning across the board. VP of enrollment is very involved and is invested in employees' well being. If sales is your thing, you can certainly move rather quickly.

Cons

The further you move up, the less direction you are given - which is ironic as you are expected to perform in a very specific way. Job descriptions stop after your initial promotion, unless this is something that has changed. Normal office politics, have to learn how to play "the game." Fear is used to motivate tho actually demotivates ethical, good employees. Employees are talked about behind closed doors as if they cannot be trusted or are children. Computer system is just awful and makes Counselors day to day juggle very difficult to maintain with an appropriate or expected amount of stress. Counselors are not actual counselors, this is a heavy sales/recruiting position - not paid enough compared to other campus schools around town though these schools are not considered their competion, according to HR (member of which is unapologetic for company flaws). Company is constantly signing new accounts that are not ready to be launched with materials not being completed and staffing levels not being properly maintained.

5
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