Very fun & dynamic place to work - Anonymous employee The RealReal Employee Review

5.0
Jun 10, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been with The RealReal for almost 6 months now and LOVE working for this company. I felt compelled to write a review because after reading all the negative ones here, I was nervous about joining. But boy am I glad I did. It's clear to me now, that these reviews are a typical case of disgruntled employees with little validity to their complaints. The RealReal is an exciting company that really encourages innovative thinking and bringing new ideas to the table. Even more impressive is how surprisingly fast and supportive they are at actually implementing those ideas. It really makes you appreciate being part of a start-up that is striving for excellence and is definitely on the verge of something HUGE. In addition, they are always looking at improving on the small things too. They offer their staff free weekly lunches and treats (ice cream truck, cupcakes, etc), free shuttle services from the office and best of all for me, they just significantly increased vacation days across the company.

Cons

As is the case with any start-up, there will be some changes implemented as we grow and need to scale all the existing processes. But everyone is on board in spirit and working towards the same goals.

Explore other reviews about The RealReal

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Overall, the receiving team is very sweet and engaging. They try to help you when you need it or ask for it.

Cons

When you don't reach your goal, they do get on you/

1.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good peer group of women on the team. Mileage reimbursement is provided.

Cons

Extremely high sales quotas that are difficult to consistently achieve, paired with limited compensation upside even when goals are met. The organization feels top-heavy, with too many layers of management relative to the field team, which creates inefficiencies and slows decision-making. Management style can feel overly micromanaged and at times more focused on process and tone than actual business growth or performance metrics. There is limited perceived career growth, and compensation does not scale meaningfully with experience or performance. Overall morale among the sales team is low, and employee concerns around workload, pay, and structure do not always feel addressed in a meaningful way.

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