Thomas Cook - Customer Service Representative Thomas Cook Employee Review

3.0
Dec 5, 2017
Recommend
CEO approval
Business Outlook

Pros

its an easy job and you don't do much. Can usually get the days you request off as long as you request it in advance. you get your schedule for a month at a time.

Cons

No room for advancement. Not provided with needed supplies. Nothing seems to get handled on time. anything asked for will take a long time or you will never get it. Customers take their anger and frustration out on you for sales reps that book their vacation in the UK that wasnt honest about fees. No benefits for part time employees.

Explore other reviews about Thomas Cook

5.0
Oct 16, 2024
Recommend
CEO approval
Business Outlook

Pros

People were absolutely the best

Cons

Location wasn't in a good spot

3.0
Oct 4, 2024
Recommend
CEO approval
Business Outlook

Pros

experiences and customer care is good

Cons

competitive but not high paying enough

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