Thomas Cook Reviews
67% would recommend to a friend
(965 total reviews)
48% approve of CEO
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
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This rating reflects the overall rating of Thomas Cook and is not affected by filters.
Found 965 of over 1K reviews
Updated Nov 26, 2023
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- 3.0May 8, 2023Contracting ManagerFormer Employee, more than 5 yearsGermany, TX
International Environment, great colleagues, travel benefirs
Static Organisation, decision making takes time
- 3.0Dec 5, 2017Customer Service RepresentativeFormer EmployeeLas Vegas, NV
its an easy job and you don't do much. Can usually get the days you request off as long as you request it in advance. you get your schedule for a month at a time.
No room for advancement. Not provided with needed supplies. Nothing seems to get handled on time. anything asked for will take a long time or you will never get it. Customers take their anger and frustration out on you for sales reps that book their vacation in the UK that wasnt honest about fees. No benefits for part time employees.
Thomas Cook Reviews FAQs
Thomas Cook has an overall rating of 4.0 out of 5, based on over 1,235 reviews left anonymously by employees. 67% of employees would recommend working at Thomas Cook to a friend and 36% have a positive outlook for the business. This rating has been stable over the past 12 months.
67% of Thomas Cook employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Thomas Cook 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.