Thomas Cook Reviews
67% would recommend to a friend
(965 total reviews)
Peter Fankhauser
48% approve of CEO
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Ratings by Demographics
This rating reflects the overall rating of Thomas Cook and is not affected by filters.
Filter Reviews by Topic
Found 965 of over 1K reviews
Updated Nov 26, 2023
- Popular
- Most Recent
- Highest Rating
- Lowest Rating
- 5.0May 17, 2023Food ServerCurrent Employee, less than 1 yearNapa, CA
Pros
Great place. Food does the job for you. Jude and Megan are a pleasure to work for.
Cons
I actually do not have any!
- 3.0May 8, 2023Contracting ManagerFormer Employee, more than 5 yearsGermany, TX
Pros
International Environment, great colleagues, travel benefirs
Cons
Static Organisation, decision making takes time
- 3.0May 30, 2022Cabin Crew MemberFormer Employee
Pros
Travel, decent salary, travel concessions
Cons
Senior Management and CEO terrible
- 5.0May 1, 2022Destination ManagerCurrent Employee
Pros
Very fun to work for
Cons
Out of business wish they were still around
- 4.0Jan 27, 2022Stocking AssociateCurrent Employee, more than 1 yearCook, MN
Pros
It’s a good job nd I like working there
Cons
Ion like doing great things there
- 4.0Sep 6, 2021DealerCurrent EmployeeSan Francisco, CA
Pros
Best working environment, freedom and growth opportunities
Cons
Longer hours, high targets and less leaves
- 4.0Jun 19, 2021AdministrationFormer Employee, more than 1 yearAustin, TX
Pros
Loved working with my team and the clients were great.
Cons
Nothing to mention. I enjoyed working here.
- 5.0Apr 12, 2021Publuc Relationship SFormer Employee, less than 1 yearSouth Greece, NY
Pros
excellent culture company at crete Island
Cons
contracts, and no jobs in Greece for winter
- 5.0Mar 15, 2021Line CookCurrent EmployeeDetroit, MI
Pros
Good place, nice good. Thomas cooks some good stuff!
Cons
None. Would watch Thomas cook again!
- 3.0Dec 5, 2017Customer Service RepresentativeFormer EmployeeLas Vegas, NV
Pros
its an easy job and you don't do much. Can usually get the days you request off as long as you request it in advance. you get your schedule for a month at a time.
Cons
No room for advancement. Not provided with needed supplies. Nothing seems to get handled on time. anything asked for will take a long time or you will never get it. Customers take their anger and frustration out on you for sales reps that book their vacation in the UK that wasnt honest about fees. No benefits for part time employees.
Thomas Cook Reviews FAQs
Thomas Cook has an overall rating of 4.0 out of 5, based on over 1,235 reviews left anonymously by employees. 67% of employees would recommend working at Thomas Cook to a friend and 36% have a positive outlook for the business. This rating has been stable over the past 12 months.
67% of Thomas Cook employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Thomas Cook 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Thomas Cook to be culture, benefits, career development and the cons to be work life balance, management.
