Does Thomas Cook pay their employees well?

According to anonymously submitted Glassdoor reviews, Thomas Cook employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Thomas Cook. This rating has decreased by 18% over the last 12 months.

How satisfied are employees working at Thomas Cook?

66% of Thomas Cook employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Thomas Cook 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Thomas Cook?

Cabin Crew (85) , Travel Consultant (57) , Customer Service Representative (26) , Travel Agent (24) , Sales Consultant (22) , Manager (21) , Travel Sales Consultant (21) , Assistant Manager (19) , Cabin Manager (16) , Project Manager (13) , Store Manager (12) , Sales (11) , Cabin Crew Member (10) , Sales Associate (9) , Airline Pilot (8)

What are the pros of working at Thomas Cook according to real employee reviews?

"The people are great and genuinely want to do a good job." ((in 76 reviews)); "Great colleagues to work with." ((in 41 reviews)); "Laid back, Travel culture, great tech to work on" ((in 24 reviews)); "Holiday benefits were great and learning about new destinations" ((in 21 reviews)); "Professional helpful good training good hours" ((in 20 reviews))

What are the cons of working at Thomas Cook according to real employee reviews?

"Bad management sent company bust" ((in 57 reviews)); "Long hours and stressful sometimes" ((in 50 reviews)); "Salary low basic salary for management" ((in 45 reviews)); "Low pay and lots if work" ((in 41 reviews)); "Manager at the time was awful, belittled people and divulged supposedly confidential discussions" ((in 14 reviews))

Skip to content Skip to footer

Notifications

Thomas Cook

Thomas Cook reviews

4.1

66% would recommend to a friend

(1,034 total reviews)

Peter Fankhauser

65% approve of CEO

51% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Work/Life balance

3.5

Culture & values

3.3

Career opportunities

3.2

Senior management

3.2

Compensation and benefits

Thomas Cook has an employee rating of 4.1 out of 5 stars, based on 1,034 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Thomas Cook employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Oct 16, 2024

Loved it

Accountant

Recommend

CEO approval

Business Outlook

Pros

People were absolutely the best

Cons

Location wasn't in a good spot

5.0

May 17, 2023

Great!

Food server

Recommend

CEO approval

Business Outlook

Pros

Great place. Food does the job for you. Jude and Megan are a pleasure to work for.

Cons

I actually do not have any!

3.0

May 8, 2023

Great Job

Contracting manager

Recommend

CEO approval

Business Outlook

Pros

International Environment, great colleagues, travel benefirs

Cons

Static Organisation, decision making takes time

Viewing 1 - 3 of 1,034 Reviews

Top companies for "Compensation and Benefits" near you

American Express Global Business Travel

3.6★Compensation & Benefits

arrivia

3.5★Compensation & Benefits

Hapag-Lloyd

3.6★Compensation & Benefits

Celebrity Cruises

4.0★Compensation & Benefits