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      Toast Inc

      Engaged Employer

      Toast Inc reviews

      Great Culture with Collaborative Opportunities - Senior Customer Care Tech Specialist Toast Inc Employee Review

      5.0
      Sep 10, 2025
      Senior customer care tech specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company has a supportive culture, with plenty of opportunities to grow and collaborate. The Toast org is the best part—it hosts events where employees can connect, share ideas, and get to know others across the company. It makes the workplace feel more engaging and community-driven.

      Cons

      A slight concern with the company health insurance options, as they could be more comprehensive.

      avatar
      Toast Inc Response
      8mo
      We truly appreciate you taking the time to share your thoughts! It's fantastic to know that you’re enjoying our collaborative culture and volunteering with Toast.org. We're proud to have Toasters like you driving our success!

      Explore other reviews about Toast Inc

      5.0
      May 28, 2026
      Customer care specialist ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hybrid work, great culture working for the company, benefits and pay is pretty good as well

      Cons

      Can feel hard to move within the company as opportunities don't open up often for specialist to move upwards

      avatar
      Toast Inc Response
      6d
      We appreciate you sharing a candid review with us. We’re delighted that the culture and benefits are resonating with you. We'd recommend reaching out to your People Success Partner to discuss your feedback further.
      3.0
      Jun 7, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      -it can be flexible just depending on who your manager is -well developed tams can be self sustaining and bring you to quota every month -nice perks like monthly stipends

      Cons

      -onboarding can be awful if you don't have the right person on your team -so many sales trainings and they don't always make sense

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