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      Transcom WorldWide

      Engaged Employer

      Transcom WorldWide reviews

      Customer Service Representative - Customer Service Representative Transcom WorldWide Employee Review

      2.0
      Oct 23, 2025
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home and nice team.

      Cons

      - 12 hour shifts with very little pay - Not being able to take breaks because always working alone due to team being too small - Hostile customers - On weekends the phone queue can be 3-4 hours long and you have to handle it alone without breaks.

      avatar
      Transcom WorldWide Response
      8mo
      Thank you for sharing your thoughts. We value all feedback from our employees as it helps us identify areas for improvement and ensure a positive workplace. We are committed to ongoing growth and appreciate your contribution to that process.

      Explore other reviews about Transcom WorldWide

      5.0
      Apr 30, 2026
      Tech support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      great leadership and coaching opportunities. move up quickly.

      Cons

      had to work on weekends so i wish they can give us weekends off.

      3.0
      Jul 7, 2026
      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote job and all of the perks that come with it

      Cons

      Management is personality driven at the cost of long term goal setting

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