Transcom WorldWide Reviews

Cons

Shift hours can be very difficult

Cons

No PTO (Gotta have perfect attendance to get that)
No Sick Time
Shift can be difficult to manage
Finicky Procedures

Cons

Lower pay than some companies

Cons

closing for at home job

Cons

Horrible Management
Youre just a number in a system
Little pay
Inexperienced Supervisors
Management Used Drugs

Cons

I was terminated by my supervisor because they accused me of editing information, which I was not doing, I was not informed of any of the errors which occurred and was terminated without warning.

Cons

Site is closing, instead of being appreciative to the "tenured" agents who stayed when everyone else left, they gave us a 2 month notice of the site closing so they did not have to give us a severance package. Said they would put on "job fairs" , had one today and 2 employers were there. We were promised "stay on bonuses" that are have unreasonable expectations, no one is getting them this month. I am on a special project within the campaign, I missed the bonus by 0.50 of a point for my project, but I beat everyone on the phone and yet I did not get the bonus for January. We are being micromanaged

Cons

High pressure, most employees suffered from anxiety due to constant pressure. There is no paid sick leave or no paid vacation. Some states will not allow this company to operate within them. If you have other job opportunities take those before working for this company. The expense of having to provide your own equipment and high speed internet costs in order to work for this company.

Cons

Working remotely can have its downside, but the benefits far outweigh the cons.

Cons

Terible training. I was selected to be moved to Mac support. No pay increase but additional training. Training was not sufficient to handle these calls when I asked for additional training like most normal folks are oils do when they want to be successful, I was told no. I asked to go back to my previous job. I was told no. I explained the impact of the unsolicited movement to a new position on me. I explained my stress level in taking calls I wasn’t prepared for and adequately trained for. I was told the call volume was too high for me to get additional help. The stress led me to miss some days. My blood pressur rose. I was asked to improve my attendance, I did. Never missed one day in that two week period. Hiwere my internet went out for 2+ hours on two days. My isp confirmed with Transcom that an outage affected my area. I was fired the next and when I tried to file for unemployment , Transcom lied and said my attendance did not approve.