Transcom WorldWide Reviews
Updated Jan 20, 2021
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Recommend to a Friend
Approve of CEO
Jonas Dahlberg
52 Ratings
Pros
"The team is great, even though you work from home there is activities as if you were at a regular call center" (in 86 reviews)
"It has a good working environment" (in 17 reviews)
Cons
"Low pay, no work life balance, training is not efficient or helpful" (in 22 reviews)
"low salary for the job you, too many strict internal rules" (in 20 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
"Great Company"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Transcom WorldWide full-time
Pros
Very convenient, provide you with the equipment
Cons
Pay is a little low.
We're happy to hear that you enjoy the convenience of working from home and happy to have you as part of our Transcom family! Thank you for sharing your feedback.
- Helpful (1)
"Fair pay"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Transcom WorldWide full-time for less than a year
Pros
ability to get raises easily
Cons
tedious, monotonous, large volume of calls and no breaks
Continue readingTranscom WorldWide Response
January 12, 2021 – Recruitment Specialist
We're glad you're part of our Transcom team and we feel fortunate to be able to provide our employees career growth opportunities, that often include pay increases. Thanks for taking the time to share your perspective.
"Great Culture, Training, and Job"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI worked at Transcom WorldWide full-time for less than a year
Pros
Great, Targeted Training, Patient Trainers, Upper Management Easily Assessible, Decent Pay
Cons
Team Leader Slow To Respond To Questions, Understaffed
Continue reading"Fine job"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookNo opinion of CEOI have been working at Transcom WorldWide full-time for less than a year
Pros
Work from home, checks don't bounce
Cons
Customer service calls not much else
Continue readingTranscom WorldWide Response
January 12, 2021 – Recruitment Specialist
We're happy to have you as part of our Transcom family. We value employee feedback that helps us to identify opportunities to improve and continue to make Transcom a great place to work. Thanks for taking the time to share your feedback!
"Working at Transcom"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookNo opinion of CEOI worked at Transcom WorldWide full-time for less than a year
Pros
Great pay, supportive management, and a consistent schedule
Cons
Rude customers and lack of flexibility with scheduling
Transcom WorldWide Response
January 12, 2021 – Recruitment Specialist
We appreciate you taking time to share your feedback. We strive to provide great benefits along with a fun and supportive work environment. We appreciate you sharing your perspective!
"Great job!"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Transcom WorldWide full-time for less than a year
Pros
On the job learning. Great managers, with amazing communications.
Cons
Sometimes customers will yell, but it's not often.
Continue readingTranscom WorldWide Response
January 12, 2021 – Recruitment Specialist
Happy that you are part of our Transcom family and enjoy the great Transcom team and managers we have at our company! Thank you for taking the time to share your feedback!
"Tech Support"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendI worked at Transcom WorldWide full-time
Pros
Work from home and schedule flexibility
Cons
Favoritism by management and growth potential
Transcom WorldWide Response
January 12, 2021 – Recruitment Specialist
We appreciate you taking the time to share you feedback, which helps us identify opportunities for improvement.
"Good company"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI worked at Transcom WorldWide full-time for less than a year
Pros
Good pay and environment. So all good.
Cons
Nothing bad at all. Just normal work stuff.
Transcom WorldWide Response
January 12, 2021 – Recruitment Specialist
Thank you for taking the time to share your feedback.
"Great company"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Transcom WorldWide full-time for less than a year
Pros
Great company to work for
Cons
Fellow employees vary on quality
Transcom WorldWide Response
January 12, 2021 – Recruitment Specialist
We agree that Transcom is a great company to work for and appreciate you taking the time to share your feedback! Thanks for being part of the Transcom family!
- Helpful (1)
"Ok for short term, but not really worth the stress"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNeutral OutlookDisapproves of CEOI have been working at Transcom WorldWide full-time for less than a year
Pros
Pay is ok but could be better
Cons
Training is rushed, they say you're supported but don't really help when you're in production. Call standards are unrealistic and they shouldn't be surprised that the turn over rate is as high as it is
Continue reading
Join the Transcom WorldWide team
Transcom WorldWide Response
January 12, 2021 – Recruitment Specialist