Does Transcom WorldWide pay their employees well?

According to anonymously submitted Glassdoor reviews, Transcom WorldWide employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Transcom WorldWide. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Transcom WorldWide?

41% of Transcom WorldWide employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Transcom WorldWide 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Transcom WorldWide?

Customer Service Representative (390) , Customer Service Representative (CSR) (177) , Technical Support Representative (83) , Technical Support (63) , Team Leader (55) , Customer Service Agent (44) , Technical Support Advisor (44) , Tech Support (28) , Technical Support Specialist (27) , Tech Support Representative (23) , IOS Technical Support Advisor (20) , Call Center Agent (19) , Customer Service (18) , Customer Support Representative (16) , Customer Service (CSR) (14)

What are the pros of working at Transcom WorldWide according to real employee reviews?

"Work from home is nice" ((in 179 reviews)); "Good benefits and Freebies in the company" ((in 95 reviews)); "Training is good and fun." ((in 79 reviews)); "Great people and friends" ((in 74 reviews)); "Great colleagues and no extra hours/work needed." ((in 58 reviews))

What are the cons of working at Transcom WorldWide according to real employee reviews?

"The salaries are low and you have to work from 6 am till 10 pm depending on your schedule" ((in 139 reviews)); "Low pay at my time of employment but I believe this is no longer the case." ((in 90 reviews)); "stressfull no work life balance" ((in 26 reviews)); "Strict on Punctuality Hard to request time off Easy to Cap out and making it hard to progress within the company" ((in 24 reviews)); "No bonuses." ((in 23 reviews))

What are employees saying about Transcom WorldWide layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Transcom WorldWide layoffs and their outlook for job security at Transcom WorldWide in 2026.

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Transcom WorldWide

Transcom WorldWide reviews

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3.0

41% would recommend to a friend

(2,046 total reviews)

Brian Johnson

47% approve of CEO

33% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.8

Culture & values

2.8

Work/Life balance

2.8

Career opportunities

2.7

Compensation and benefits

2.6

Senior management

Transcom WorldWide has an employee rating of 3.0 out of 5 stars, based on 2,046 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Transcom WorldWide employee rating is 22% below average for employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Jun 4, 2026

Work from home benefits offset low pay and micromanagement

T1 tech support

Recommend

CEO approval

Business Outlook

Pros

Work from home benefits decent attempt at company culture for being online very low standard to get in the company and start working good for beginners, just out of school, or simply looking for work. decent training

Cons

low end of pay, wage increases are minimal for t1/t2 no control over some KPI's that your job relies on ( in the customers hands / Surveys regarding situation, not only personal performance ) there's an opportunity for a bonus, but you can't reliably achieve it because of the above. micromanagement

4.0

Jun 2, 2026

Good start for freshers with no real downsides

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

A good start for freshies

Cons

None i can think of

Transcom WorldWide Response

22h

Thank you for sharing your positive experience with us. We’re delighted to know that you felt supported and valued - your feedback truly means a lot.

3.0

May 31, 2026

Home office, with lower than average pay

Technical support agent

Recommend

CEO approval

Business Outlook

Pros

Full home office My manager was nice and relaxed Good equipment

Cons

Salary on the lower end High volume of calls Not enough people on the team Supporting the product can be frustrating

Transcom WorldWide Response

22h

Thank you for taking the time to share your feedback! We appreciate your honesty and we will take your feedback into consideration as we work towards making improvements.

Viewing 1 - 3 of 2,046 Reviews

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Jobs at Transcom WorldWide

Technical and Customer Experience Advisor - Work From Home - US

Customer Service Advisor - Email and Chat - Onsite Greenville, SC

Technical Support - AI Chat and Email - Onsite Greenville, SC

Technical Support AI Email and Chat Call Center Agent

Field Service Technician - High End Appliances

United States

View job

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Ratings by category

Ratings by demographic groups

Reviews by job title

Work from home benefits offset low pay and micromanagement

Good start for freshers with no real downsides

Home office, with lower than average pay

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