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Transcom WorldWide Reviews
321 reviews
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Full-timePart-timeApprove of CEO
Johan Eriksson
93 Ratings
Pros
"I will be able to work from home" (in 40 reviews)
"Friendly environment, motivated people overall good atmosphere" (in 9 reviews)
Cons
"Low pay compared to what Apple actually pays their work at home advisors" (in 13 reviews)
"I knew from there why their people were resigning not only because of the low salary" (in 12 reviews)
![Transcom WorldWide Logo]()
"none"
StarStarStarStarStarI have been working at Transcom WorldWide full-time
Pros
everything is a pro for this company
Cons
there is nothing bad about working for this company
Transcom WorldWide 2018-08-28 16:57 PDT![Transcom WorldWide Logo]()
"Here’s an honest review"
StarStarStarStarStarI have been working at Transcom WorldWide full-time (Less than a year)
Pros
Working from home
Easy to move up in the company if you’re someone who cares about titles
Get to solve people’s technical problemsCons
Depending on where you live the pay may not be enough to sustain a decent lifestyle
You’re tied to your desk almost your entire shift and if you call out for anything it’s a point. (even if you have a doctors note, or proof of legitimate reason to call out you will still get pointed)
Micro management is at an all time high
Very hard to get vacation time (even if you have a lot saved up)
Everything is based off metrics which are things you really can’t control.Transcom WorldWide 2018-10-14 21:25 PDT![Transcom WorldWide Logo]()
"Agent"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Transcom WorldWide full-time (Less than a year)
Pros
Work at home great non stress enviroment
Cons
The pay and hour . But no gas or clothing expense
Advice to Management
Make sure staff gets raised promised to them
Transcom WorldWide 2018-09-15 04:28 PDT![Transcom WorldWide Logo]()
"csr"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Transcom WorldWide full-time
Pros
Unfortunately if you are a serious apple employee and stand behind their mission you will go nowhere and get beaten down by Transcom look out for a class action law suit!!!!!!!!!!!!!!
Cons
do not apply for apple project! upper management is ridiculous they show favoritism, they do not encourage awesome employees they are slowly driving Apple project into the ground .it is a disgrace to Apple they should cancel their contract!!!!!!!!!!!
Advice to Management
clean house if you want to keep your job and do what is right by Apple and Transcom
Transcom WorldWide 2018-10-03 17:17 PDT![Transcom WorldWide Logo]()
"New employee"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I have been working at Transcom WorldWide full-time
Pros
Work at home, good pay
Cons
I have no cons to list
Transcom WorldWide 2018-08-27 15:13 PDTHelpful (1)
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"Very poor"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Transcom WorldWide full-time (Less than a year)
Pros
HR is responsive to concerns.
Cons
Refused to pay money that I am owed.
Advice to Management
Had to quit due to personal reasons and company refused to pay my final check even though I returned all equipment in a timely manner. I am currently pursuing legal methods to get my last check. Training is very poor and pay is not worth the work you're required to do. Would not recommend. Leaving this review as a warning to those considering this company.
Transcom WorldWide 2018-09-20 02:40 PDTHelpful (3)
![Transcom WorldWide Logo]()
"Great opportunity"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookNo opinion of CEOI have been working at Transcom WorldWide full-time (More than a year)
Pros
Work from home, Easy job.
Cons
Mandatory ET
Forced into T2 posistion without proper training = stressfulAdvice to Management
If an advisor that had practically perfect stats, gets their monthly p4p bonus and a rolling 100% cstat says they are not ready for advancement then maybe you should listen.
Transcom WorldWide 2018-08-02 20:15 PDTHelpful (1)
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"Work from home"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I have been working at Transcom WorldWide full-time
Pros
I will be able to work from home
Cons
I do not see any cons at this time.
Transcom WorldWide 2018-08-07 07:35 PDTHelpful (1)
![Transcom WorldWide Logo]()
"Under the bus"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Transcom WorldWide full-time
Pros
Paid training, trainer was trying to do his job but with no support from above.
Cons
Inadequate training, thrown to the wolves with no support. Highly stressful transition from training to taking calls.
Advice to Management
You need more mentors to help people with their first calls. My first call was for a product I had received 0 training on.
Transcom WorldWide 2018-09-14 04:12 PDTHelpful (2)
![Transcom WorldWide Logo]()
"Csr"
StarStarStarStarStarPros
Great company to work with.
Cons
Hated the shift bids and unpaid vacation
Transcom WorldWide 2018-07-25 03:59 PDT
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