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      Transcom WorldWide

      Engaged Employer

      Transcom WorldWide reviews

      Not good for Canadians - Inbound Customer Service Agent Transcom WorldWide Employee Review

      3.0
      Mar 12, 2021
      Inbound customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great training program and trainers Flexible shift schedules to choose from Working from home (they mail you out a computer and all the hardware and software you will need) Competent HR personal

      Cons

      No support once you leave Nesting and training Very high stress Very monotonous Canadians have virtually no opportunities for growth. All the jobs that get posted are only for American employees. Only job that ever gets posted for Canadians is entry level customer support. No team leader positions. No HR positions. Nothing. No room for growth whatsoever.

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      Transcom WorldWide Response
      5y
      Thank you for your review. We take your experience seriously and will use your feedback to make the employee experience better here at Transcom.

      Explore other reviews about Transcom WorldWide

      5.0
      Apr 30, 2026
      Tech support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      great leadership and coaching opportunities. move up quickly.

      Cons

      had to work on weekends so i wish they can give us weekends off.

      1.0
      Jul 3, 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      paycheck, WFH, some of the leaders but most of the leaders are trash

      Cons

      back to back calls, overworked, management treats its employees like cattle, lazy people at this company overall, they give positions to their favorites and give them alot of time off the phones

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      Transcom WorldWide reviewsTranscom WorldWide Inbound Customer Service Agent reviewsTranscom WorldWide review