Has challenged me, and forced me to grow in areas where I've been lacking. - Work At Home Customer Service Agent Transcom WorldWide Employee Review

4.0
Aug 21, 2014
Recommend
CEO approval
Business Outlook

Pros

The training is excellent. I really enjoy all of the trainers way of dealing with me. All of the training is full pay. All of my direct supervisors are really nice, but still have the ability to be good supervisors. So far all my of co-workers on my team are some of the best virtual people I've ever met. Now they are adding benefits soon, so I am REALLY starting to like my job, more everyday.

Cons

It is hard to not ever actually have met anyone from this company in person. The infomation changes constantly, so that can be challange at times. They really needs to streamline the number of applications that are required to help the customers for the client I am assigned to.

Explore other reviews about Transcom WorldWide

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

great leadership and coaching opportunities. move up quickly.

Cons

had to work on weekends so i wish they can give us weekends off.

1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

paycheck, WFH, some of the leaders but most of the leaders are trash

Cons

back to back calls, overworked, management treats its employees like cattle, lazy people at this company overall, they give positions to their favorites and give them alot of time off the phones

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