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      Transcom WorldWide

      Engaged Employer

      Transcom WorldWide reviews

      Working at Transcom - Customer Service Representative Transcom WorldWide Employee Review

      3.0
      Feb 3, 2024
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a good starting place if you have no previous working experience. Steady pay, good hours, you usually work in shifts.

      Cons

      No real career opportunities. It takes a lot of effort and time to go from a CSR to a Team Leader and beyond. All of that for a paycheck that is deemed as "competitive" but they really just look at your countries guidelines for what is the minimum vage and they slap a variable bonus on top.

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      Transcom WorldWide Response
      2y
      Thank you for your review. We appreciate you taking the time to give us your feedback.

      Explore other reviews about Transcom WorldWide

      5.0
      Apr 30, 2026
      Tech support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      great leadership and coaching opportunities. move up quickly.

      Cons

      had to work on weekends so i wish they can give us weekends off.

      1.0
      Jul 3, 2026
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      paycheck, WFH, some of the leaders but most of the leaders are trash

      Cons

      back to back calls, overworked, management treats its employees like cattle, lazy people at this company overall, they give positions to their favorites and give them alot of time off the phones

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