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TravelClick

Acquired by Amadeus

Is this your company?

Online Marketing Agency meets Mass Production Line - Web Support Specialist TravelClick Employee Review

4.0
May 29, 2014
Recommend
CEO approval
Business Outlook

Pros

The company's culture is very good. There are people from literally all over the world, and in general there's a really good vibe. Working hours can be flexible, depending on your department and your circumstances. Salaries are fair. Not spectacular, but not near exploiting people. Christmas parties, summer parties, random parties in the terrace are the norm. It's very easy to change departments if you run out of gas in your current position. Constantly growing. New people almost every other week. Generally there's no micro-management. You are free to take breaks, do your own little projects, just as long as you do your work on time, good and as much as required.

Cons

The company's values, though reminded and reinforced often, are not taught by example. The HR team should improve a lot. There's no career plan. Key decisions and advancements apparently "must" be made from the US headquarters, even though there's a better idea, and better operational talent and bandwidth in other offices (happens to us in the Barcelona office all the time). The company is big, so it has to be bureaucratic; but definitely not this much. They will let a team go understaffed for a good while, just to see how much the team really needs another person. Must be good for profits, but puts a lot of stress on the ones coping with all the work. Almost everyone has a sales goal, if you ever interact with customer. You'll probably have a sales goal.

Explore other reviews about TravelClick

5.0
Feb 18, 2020
Recommend
CEO approval
Business Outlook

Pros

Good hours. Flexible schedule, good benefits and PTO. Good management and leadership.

Cons

No 15 mins breaks

1
1.0
Jul 21, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, willing to pull together in a crisis (which happens way too often).

Cons

C-Level leadership does not trust the leadership they hired. The CEO has to review every employee's resume before allowing the hire to go through. Senior leaders have no clue how to work together with people. Demanding, screaming, berating, insulting and degrading your teams and their leaders publicly will not garner loyalty or the results you want. There is no transparency when issues arise. Many are not reported (and in fact, staff are directly told NOT to report them). Outdated technology, legacy code and poor integration lead to outages that are blamed on everyone but the SLT - they made the decisions to defer expenses and are now paying the price. There is no work-life balance. People should not be expected to be called during vacations, sick days or when they are out, but are.

19
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