TravelClick Reviews
44% would recommend to a friend
(358 total reviews)
Paco Pérez-Lozao
86% approve of CEO
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Found 358 of over 381 reviews
Updated Jul 24, 2022
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Overall great people to work with and grow a lasting relationship with within the Media team." (in 40 reviews)
- "People in high positions and management don't know what they're doing and won't listen to the specialists they have." (in 31 reviews)
- "Senior leadership cares about quarterly earnings more than long term product development." (in 15 reviews)
- "Salaries from the 90's, upper management do not have a clue of your contribution to the company" (in 13 reviews)
Ratings by Demographics
This rating reflects the overall rating of TravelClick and is not affected by filters.
- 5.0Feb 18, 2020Customer Service RepresentativeCurrent Employee, less than 1 yearOrlando, FL
Pros
Good hours. Flexible schedule, good benefits and PTO. Good management and leadership.
Cons
No 15 mins breaks
1 - 4.0Jul 24, 2022Quality Assurance AnalystCurrent Employee
Pros
Great company to work for on site.
Cons
Needs better management at times.
- 1.0Feb 27, 2022Senior AccountantCurrent Employee
Pros
There is nothing positive about Travelclick/Amadeus
Cons
They dont care about their employees. Amadeus acquired Travelclick and everything went downhill. They fired the entire accounting and treasury team 4 days after we completed a system migration, and told us our jobs were being sent to a different country,
1 - 4.0Aug 12, 2021Voice ProcessFormer Employee, more than 1 yearOrlando, FL
Pros
A perfect place to work. Friendly staff and employees. Everyone is professional, has good benefits, paid time off, and holidays.
Cons
Limited lunch and bathroom breaks. Only one employee per time and bathroom breaks are only 15mins.
- 3.0Jul 1, 2021EngineerCurrent EmployeeAtlanta, GA
Pros
Good enough I guess hmm
Cons
Pay sucks. No advancement at all
- 4.0Mar 25, 2021Regional Sales ManagerFormer EmployeeKansas City, MO
Pros
Work from home, training/ sales enablement, friendly atmosphere
Cons
Lots of restructuring due to COVID-19, Intense VPs/Directors
- 5.0May 6, 2015Anonymous EmployeeCurrent EmployeeNew York, NY
Pros
The people!! I came to TravelClick after working for a prestigious nonprofit and was so pleased and refreshed to meet such smart, hilarious, kindhearted coworkers. If you're proactive in communicating with management, you will reap the rewards. Employees here are all very busy, all the time, so you can't be shy about being aggressive to get things done. For some, this kind of environment is stressful, but I find it enforces a strong mutual respect and friendship. Besides an exceptional community culture, I definitely can see a personal improvement in my skill set, as well as new knowledge gained, which I can apply for future roles. This is due to team members and managing directors taking the time to patiently teach me new material. There is also "Beer Cart Thursday" and once we watched part of the NCAA tournament in the board room and ate chips. I don't care what you say, that's office paradise to me.
Cons
On the most basic level, I feel there are some outdated office operation systems set up. They would be simple to fix, but I think they're the last thing on people's minds because of their low priority level. But it would make life easier for people, so maybe I'll do it.
- 3.0Jun 12, 2014Account ManagerFormer Employee, more than 1 yearOrlando, FL
Pros
I really learned a lot about the hospitality industry and different marketing and revenue boosting techniques. Managing relationships with the hotels was a great experience and prepared me very well for my current position with another company. Meet a lot of cool people and during downtime I laughed like I was back in college.
Cons
Senior leadership are a bunch of liars. Constantly in a state of "organizational changes". My position changed several times while with the company as well as my supervisor. They rarely promote from within and many of the managers are pompous but I'm not sure why because half the time they know less than you. There are some really socially awkward people there, like seriously awkward... Like I can't really express through words how awkward. The job will essentially be a sales job down the line. They are constantly looking for ways to screw you out of your bonus. And they lay people off who perform great for no good reason and keep people who are underperforming because they are cooler with managers. Other departments are much more cohesive.
5 - 1.0Jul 21, 2017Anonymous EmployeeFormer Employee, more than 1 yearOrlando, FL
Pros
Great people, willing to pull together in a crisis (which happens way too often).
Cons
C-Level leadership does not trust the leadership they hired. The CEO has to review every employee's resume before allowing the hire to go through. Senior leaders have no clue how to work together with people. Demanding, screaming, berating, insulting and degrading your teams and their leaders publicly will not garner loyalty or the results you want. There is no transparency when issues arise. Many are not reported (and in fact, staff are directly told NOT to report them). Outdated technology, legacy code and poor integration lead to outages that are blamed on everyone but the SLT - they made the decisions to defer expenses and are now paying the price. There is no work-life balance. People should not be expected to be called during vacations, sick days or when they are out, but are.
19 - 4.0Jun 27, 2018Anonymous EmployeeCurrent Employee, more than 1 year
Pros
If you've got an entrepreneurial side and want to spread your wings, this is the place. They basically let you be yourself and if one solution grows on you, you can transition into a specialist role. Tons of opportunity to learn and grow. They really understand the future of hospitality technology. Don't expect to be micromanaged or led around by the hand. People are very direct here, and that can come across negatively if someone is sensitive or is a people pleaser. But those are great lessons in life and business and if you can accept them, this is a tremendous environment for personal and professional growth.
Cons
With so many entrepreneurial minded people running around, it is easy to miss passing on shared learnings with one another. You're on your own a lot when it comes to figuring out who to go to for what. But once you get it, it's liberating. Make sure your expectations are realistic. The learning curve here can be a year. Almost everyone they hire are overachievers and that can be tough for them to handle. If you have patience with yourself, it will pay off.
TravelClick Reviews FAQs
TravelClick has an overall rating of 2.8 out of 5, based on over 381 reviews left anonymously by employees. 44% of employees would recommend working at TravelClick to a friend and 37% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.
44% of TravelClick employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated TravelClick 2.8 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at TravelClick to be culture, career development, benefits and the cons to be work life balance, senior leadership, management.
