Used to be great, went downhill quick - Anonymous employee TriNet Employee Review

2.0
Oct 7, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Health benefits and employee stock plan are decent -Flexible hours, willing to let you work remote if you aren't on the phones

Cons

- Pay is not competitive. - Management is horrendous. After the "CX 2.0" initiative, departments were restructured and some got lackluster management who seemed more focused on how many direct reports they got instead of caring about your department. - Culture is horrible. They promote a positive culture, but day-to-day that positive culture is constantly violated and nothing is done about it. Why promote a positive work environment if you are going to stand by and let it degenerate? - Stress. Everything is so stressful. There is never a chance to take a breath, and TriNet seems... happy about that? The company has been in a constant state of flux for a year now. Processes and requirements change every day. Change management is horrible. - Communication is lacking between all departments. - It's an HR company. Remember, HR is out to protect themselves, not you. That applies to the employees as well.

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TriNet Response
4y
Thank you for taking time to leave feedback. We are glad you enjoyed the provided and optional benefits, as well as the opportunity to appreciate work/life balance with flexible accommodations. We would like to speak with you directly regarding your experiences with organizational initiatives and ask that you contact us at feedback@trinet.com.

Explore other reviews about TriNet

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, time off, remote working, co workers

Cons

Honestly I don’t have a con

3.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

There is a path to success if you work really hard and are willing to stick it out for 3-5 years, but you must know how to play the corporate politics game and can't slip, have a little bit of luck, inherit profitable relationships, and prospect and develop new broker relationships. Benefits are good, and the director's I worked under were great people. If you're in your 20's, it's not a bad place to start your sales career and make decent money. Most deals only close if the benefits pricing is favorable, Always found the offsites and team outings fun.

Cons

Highly political environment.   Highly commoditized product. A fair amount of favoritism.  The prospecting infrastructure is horrendous and limiting for even the best hunters. Splits are the devil and cause resentment amongst sales reps. If you're over 30 and looking to build a career here, would recommend you find a different PEO as there is a 90% turnover rate with first year reps and within 3 years most new hire classes are gone. About 10-20% of sales consultants find success, and the variance of new consultants who find success is in the low single digits.  TriNet isn't exactly well positioned in the market and hasn't been for a few years.   Bad blood with clients and prospects due to decisions made a few years ago for short term business gains. The executive directors and upper management come from a different time in the business.  They found success in a completely different way and completely different market that was more beneficial. They lead with a stick and that trickles down.

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