Toxic, Cheap, and Incompetent - Anonymous employee TriNet Employee Review

1.0
Oct 14, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-PTO and medical benefits are fairly good - COVID response was handled well -CEO is approachable and generally friendly

Cons

- Extremely low pay that is not competitive with the industry average of the SF Bay Area. You will only make a few dollars more compared to the minimum wage of retail and restaurant workers here due to their recent pay increase. I found a new job doing the exact same role and my annual pay has almost doubled. -Bonus pay is a joke and the raise is virtually non-existent; I got a 25 cent raise this year and only 50 cent raise last year. They claimed they could not afford to pay me more due to COVID. -Most workers are burnt out and exhausted; little to no recognition of the hard work you put into the company. Hard working employees are leaving the company in droves for better jobs. -Incompetence runs rampant here, many coworkers don't understand how to do their job despite being here for years and will often try to avoid responsibility. TriNet made no effort in securing the return of my work equipment. I had to reach out to IT personally and arrange a drop off at the office; they were not even aware of what items I had to return. This carelessness could be a major security issue as resigning coworkers could potentially still have access to confidential company and customer information. -Chaotic work culture, people generally do not like to help out other teams and it's very common to be included in email chains where they argue over who is "responsible" for the task; you will often be ignored if you reach out to an external team for assistance. - Processes and tasks change all the time with little to no warning and TriNet has an expectation that you should "know about it" and "get used to it." Departmental shifts/changes occur every year and people are in constant fear that they may be laid off. - Toxic management, my direct supervisor of 1.5 years harassed and abused me nonstop verbally over the phone, email and chat every day during the time I reported to them. Despite all the proof, documentation, and countless coworkers who vouched for me, the department director did not care and HR dismissed my claims continually as a "communication issue." Depending on your team, TriNet will also monitor you throughout the day via software that is designed to "monitor your success." - Upper management only cares about the company profits, ignores all the issues with the company under the guise of "Hey we're great because we make a lot of money these days and the company is good because we say it's good."

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TriNet Response
4y
We have received your feedback and appreciate you taking the time to share your experience. TriNet takes pride in providing competitive compensation and a comprehensive benefits package that’s among the industry’s best. We are very interested in learning more about your experience and would welcome the opportunity to discuss this further. Please email us at feedback@trinet.com at your earliest convenience.

Explore other reviews about TriNet

5.0
Apr 20, 2026
Recommend
CEO approval
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Pros

Benefits, time off, remote working, co workers

Cons

Honestly I don’t have a con

3.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

There is a path to success if you work really hard and are willing to stick it out for 3-5 years, but you must know how to play the corporate politics game and can't slip, have a little bit of luck, inherit profitable relationships, and prospect and develop new broker relationships. Benefits are good, and the director's I worked under were great people. If you're in your 20's, it's not a bad place to start your sales career and make decent money. Most deals only close if the benefits pricing is favorable, Always found the offsites and team outings fun.

Cons

Highly political environment.   Highly commoditized product. A fair amount of favoritism.  The prospecting infrastructure is horrendous and limiting for even the best hunters. Splits are the devil and cause resentment amongst sales reps. If you're over 30 and looking to build a career here, would recommend you find a different PEO as there is a 90% turnover rate with first year reps and within 3 years most new hire classes are gone. About 10-20% of sales consultants find success, and the variance of new consultants who find success is in the low single digits.  TriNet isn't exactly well positioned in the market and hasn't been for a few years.   Bad blood with clients and prospects due to decisions made a few years ago for short term business gains. The executive directors and upper management come from a different time in the business.  They found success in a completely different way and completely different market that was more beneficial. They lead with a stick and that trickles down.

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