Customer Service Advocate - Anonymous employee TriNet Employee Review

4.0
Jan 18, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great working atmosphere, great perks, good benefits

Cons

All employees should have the same holidays off

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TriNet Response
10y
So glad you are enjoying your employment with TriNet! As you’ve no doubt discovered, employee satisfaction is as important to our company as customer satisfaction. As to the holiday issue, to meet the needs of our customers and business, you may be required to work on a holiday observed by TriNet (“observed holiday”), if applicable law does not prohibit such a requirement. Non-exempt employees required to work on an observed holiday receive pay at the rate of time and a half for all non-overtime hours worked and in addition, holiday pay for working on the observed holiday. Thank you for taking the time to register your thoughts.

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5.0
Jun 20, 2026
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CEO approval
Business Outlook

Pros

Great place to work so far

Cons

Great place to work just to many trainings and internal calls

2.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great colleagues and previously great benefits and remote opportunities. I learned a lot in my role and was able to contribute to the development of my team's processes. A lot of training options including certificate tracks, wellness sessions and financial learning.

Cons

Frequent recurring layoffs, which results in a lot of insecurity and suspicion. Leadership decided to invest in new centers in Atlanta and India, reducing remote options and US-based roles, and offsite gatherings for several hundred employees right before a large, company-wide layoff. Very little opportunity for advancement or promotion.

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