Changing Company - Customer Relationship Manager TriNet Employee Review

4.0
Sep 4, 2025
Recommend
CEO approval
Business Outlook

Pros

- Flexible PTO policy that makes it easy to take time off when needed - Solid benefits package and 401(k) matching - Discounted options for purchasing company stock - Strong workplace culture with supportive Employee Resource Groups (ERGs) - Talented, collaborative teammates who are smart, driven, and great to work with - A service offering that I genuinely believe provides real value to clients

Cons

Frequent and disruptive changes have made the past year especially difficult. Major shifts to the TriNet HR Platform subscription model have driven many clients away, and while I understand the business rationale for moving toward a more premium offering, the transition has been particularly tough on employees and customers alike. TriNet also shifted away from its former “remote-first” culture and now primarily hires for in-person/hybrid roles in Atlanta. This feels misaligned with the company’s stated values and is disappointing for long-time remote employees. On top of that, recent layoffs — with more rumored to come — have created a pervasive sense of instability. The reduced headcount has forced remaining employees to take on heavier workloads under the guise of being “leaner” and “more agile,” but in reality, it often results in burnout. Weekly changes and shifting priorities make it hard to find stability in day-to-day work. While leadership’s vision for the company is clear, it sometimes feels like employees and customers bear the brunt of the cost, not the C-suite.

Explore other reviews about TriNet

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, time off, remote working, co workers

Cons

Honestly I don’t have a con

3.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

There is a path to success if you work really hard and are willing to stick it out for 3-5 years, but you must know how to play the corporate politics game and can't slip, have a little bit of luck, inherit profitable relationships, and prospect and develop new broker relationships. Benefits are good, and the director's I worked under were great people. If you're in your 20's, it's not a bad place to start your sales career and make decent money. Most deals only close if the benefits pricing is favorable, Always found the offsites and team outings fun.

Cons

Highly political environment.   Highly commoditized product. A fair amount of favoritism.  The prospecting infrastructure is horrendous and limiting for even the best hunters. Splits are the devil and cause resentment amongst sales reps. If you're over 30 and looking to build a career here, would recommend you find a different PEO as there is a 90% turnover rate with first year reps and within 3 years most new hire classes are gone. About 10-20% of sales consultants find success, and the variance of new consultants who find success is in the low single digits.  TriNet isn't exactly well positioned in the market and hasn't been for a few years.   Bad blood with clients and prospects due to decisions made a few years ago for short term business gains. The executive directors and upper management come from a different time in the business.  They found success in a completely different way and completely different market that was more beneficial. They lead with a stick and that trickles down.

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