Trulia - Anonymous employee Trulia Employee Review

2.0
Feb 20, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Zillow brand has a strong management team. Spencer has a clear vision for the future of Zillow Group and does a great job communicating it during all hands meetings. The Zillow Group benefits package is one of the most competitive in tech.

Cons

On the Trulia brand, the management team is not strong. Since the Zillow acquisition, morale has been low among Trulia employees in the San Francisco office. Trulia's management team is aware of it, but aims to suppress information instead of trying to address the problem. Here are two examples: -Historically, departing employees sent a goodbye email to the entire company. After the Zillow acquisition, employee turnover and goodbye emails increased. Trulia management thought it brought unwanted attention to the fact that many employees were quitting every week, and directed managers to prevent their departing employees from sending goodbye emails. -Since the acquisition, Trulia's management team has fired numerous employees. This by itself is not necessarily bad, but on multiple occasions the employee's co-workers were never notified, and in an extreme case, people didn't realize for over a week that someone was fired.

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Trulia Response
10y
Thanks for taking the time to write feedback. Employee feedback shows that morale at Trulia is strong and continues to increase in the year since we’ve become part of Zillow Group. Take a look here at just one indicator: https://www.glassdoor.com/Reviews/Trulia-Reviews-E226815.htm#trends-overallRating You make some good points about communicating when people leave the company. Our goal is to make sure people are informed, but it can be a bit tricky, especially when there are HR issues in play, as we want to protect employees’ privacy and not over-share. I think we can do a better job with this. Your feedback is helpful. If you would like to discuss this further, please email me and I would be happy to hear your suggestions. - Paul (President of Trulia)

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