Great benefits but poor communication! - Sorter UPS Employee Review

3.0
Oct 16, 2009
Recommend
CEO approval
Business Outlook

Pros

For a part-time job you can't beat the complete health benefits package UPS provides for their package handlers. UPS also has great employee discounts on anything from cars to electronics. Employees get rewarded and acknowledged for safety. If you enjoy working out, the few hours you spend at UPS will be well worth your time.

Cons

Working at UPS as a package handler is both mentally and physically tough. The turnover rate for employees is extremely high. Some people will go through a weeks worth of training and only last one day doing the actual work. Full-time management is only interested in numbers and downtime and can usually care less about employee safety. When management pushes an already fast paced job to the limit packages are mistreated and handling practices learned in training are thrown out the door. With the constant pressure put on part-time supervisors by full-time supervisors the work environment is often extremely tense and in many cases very dangerous. There are times where a sorter is often forced to get buried in packages just so that belts do not stop and affect downtime. Sort changes are often given the day of said sort change instead of giving employees a few days notice. There is an extreme lack of communication between part-time supervisors around the hub and more times than not each supervisor only cares about their respective areas and doesn't really care what other parts of the hub are negatively affected by their supervision. Employees are often disrespected by management and each person is constantly reminded just how unvaluable they really are. Not all hubs offer tuition reimbursement for package handlers.

Explore other reviews about UPS

5.0
Dec 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Fun. Fast paced. Lots to learn.

Cons

Long hours. Temporary. Dangerous driving.

5.0
Jan 3, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is excellent .health care is 100 % paid with 100 %coverage...with exception to eye and dental which is about 70%..coverage...pension is outstanding..full package with wages and benefits is worth 130,000 yearly..without a college education I am grateful for the standard of living UPS HAS AFFORDED ME AND MY FAMILY!...and with 27 years of service I now get 6 weeks vacation with 8 sick days..and 9 paid holidays...we work hard like many people in the work force but we are well compensated!.

Cons

The only con is while your children are young you give up a lot of family time..I never got to watch my kids play sports and missed a lot of their growing years...the job can be hard on your home life but if you can make it through those years you and your family will enjoy the financial freedom that UPS provides...and now I look forward to a prosperous retirement!...so hang in there all you young drivers...

1046
See reviews by: Helpful|Rating|Date|All