UPS Reviews | Glassdoor

UPS Reviews

Updated November 23, 2017
8,941 reviews

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3.5
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UPS Chief Executive Officer David Abney
David Abney
2,033 Ratings

8,941 Employee Reviews

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Pros
  • I love that they have great benefits (in 858 reviews)

  • good benefits and employer culture (in 668 reviews)

Cons
  • there is no work life balance unless you get daytime hours (in 274 reviews)

  • Only Part Time would like my position to be (in 479 reviews)

More Pros and Cons

  1. Helpful (616)

    "Package driver for 27 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver in Auburn, ME
    Current Employee - Delivery Driver in Auburn, ME
    Recommends
    Positive Outlook

    I have been working at UPS (More than 10 years)

    Pros

    The pay is excellent .health care is 100 % paid with 100 %coverage...with exception to eye and dental which is about 70%..coverage...pension is outstanding..full package with wages and benefits is worth 130,000 yearly..without a college education I am grateful for the standard of living UPS HAS AFFORDED ME AND MY FAMILY!...and with 27 years of service I now get 6 weeks vacation with 8 sick days..and 9 paid holidays...we work hard like many people in the work force but we are well compensated!.

    Cons

    The only con is while your children are young you give up a lot of family time..I never got to watch my kids play sports and missed a lot of their growing years...the job can be hard on your home life but if you can make it through those years you and your family will enjoy the financial freedom that UPS provides...and now I look forward to a prosperous retirement!...so hang in there all you young drivers...

    Advice to Management

    Ditch Orion ...95 % if your drivers are loyal and are out there to save time and miles !!! Orion puts ridiculous restrictions on them!!! especially in remote areas...and to upper management I would recommend you compensate your mid to lower management with the same excellent pay and benefits you give us drivers..when they see us drivers with better benefits it makes bitter management..everyone should be able to say they are proud and well compensated to work for UPS...it's what has kept UPS a cut above the competition quality employees for quality pay...


  2. Helpful (4)

    "I havent been able to be an employee to give a review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - UPS Driver Helper in Los Angeles, CA
    Current Employee - UPS Driver Helper in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at UPS full-time (Less than a year)

    Pros

    I lôok forward on becoming a long employee if hired

    Cons

    Working to climb the latter to become knowledgeable in the shipping and over the road employee

    Advice to Management

    How long does it take to become a. A driver UPS

  3. Helpful (2)

    "Ups is awesome."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - UPS Unloader in Hodgkins, IL
    Current Employee - UPS Unloader in Hodgkins, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UPS part-time (Less than a year)

    Pros

    The benefits are great. The people are awesome. Managers and supervisors are extremely nice and understanding.

    Cons

    Very tough work but worth it. Packages are very heavy and it can be a challenge if your not used to working out.

    Advice to Management

    Keep up the great work.


  4. Helpful (4)

    "package handler"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Package Handler in Portland, OR
    Former Employee - Part Time Package Handler in Portland, OR
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at UPS (More than a year)

    Pros

    - good workout
    - tuition reimbursement
    - overtime after 5 hours

    Cons

    - always understaffed
    - heavy workload
    - preload shift never gets done on time
    - forced OT
    - company vs union issues
    - employees that just don't care

    Advice to Management

    Have to find ways to fix the crazy turnover and get rid of people that show up only 1/3 of the time.


  5. Helpful (2)

    "Seasonal Driver Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at UPS part-time

    Pros

    Great culture, management stays loyal to their word, overall a very ethical company to work with.

    Cons

    Occasionally I would work 3 hours past my shift time.


  6. Helpful (1)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UPS full-time (More than a year)

    Pros

    It's a comfortable company to work for.

    Cons

    Not much of a downside in the ups company

    Advice to Management

    I had no problem whatsoever.


  7. "Full time supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Full Time Supervisor in Louisville, KY
    Current Employee - Full Time Supervisor in Louisville, KY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at UPS full-time (More than 8 years)

    Pros

    They take care of you.

    Cons

    It can be very stressful

    Advice to Management

    Time management

  8. Helpful (1)

    "Parcel Representative/warehouse"

    StarStarStarStarStar
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative

    I have been working at UPS part-time (More than 5 years)

    Pros

    Custer Service is much needed

    Cons

    Not being able to accommodate and satisfy all the customers

    Advice to Management

    Customer Service skills training are important it's what keep the customers returning.


  9. Helpful (1)

    "Freight truck loader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UPS part-time

    Pros

    good pay, good workout, good benefits

    Cons

    can be exhausting, dirty work environment


  10. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Washington, DC
    Current Employee - Sales Associate in Washington, DC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at UPS (Less than a year)

    Pros

    Great place to work, good deal flow

    Cons

    political hierarchy, busy location and poor printing services


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