UPS Reviews | Glassdoor

UPS Reviews

Updated June 20, 2018
10,215 reviews

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3.5
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UPS Chief Executive Officer David Abney
David Abney
2,510 Ratings

10,215 Employee Reviews

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Pros
Cons
  • "seems like some tenured employees struggle with work-life balance" (in 311 reviews)

  • "I would like to work at ups full time not part time" (in 532 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (5)

    "Awesome place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Improvement Development Programming Analyst in Richmond, VA
    Current Employee - Process Improvement Development Programming Analyst in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UPS full-time (Less than a year)

    Pros

    I started with UPS as an intern out of college. After finishing my internship I was offered a full time position and I took it. Both teams I’ve worked with made me feel like I was a part of the family from day 1

    I have nothing but good stuff to say about my old team when I was still an intern, they were all great and I wish them al the best!

    My current boss is awesome and makes me feel like I’m his younger brother

    My direct supervisor guided me through the roles of my position and enhanced my skill set to perform ubiquitous and complex tasks with ease, if I ever have a question he’s always available to assist

    Everyone is really friendly and will always try to help you succeed in your position

    My first day at my full position my coworker brought bagels in for everyone as a welcome and the next day the VP of finance of the business unit brought doughnuts in for everybody too, that was awesome of them

    Senior management really care about their employees and they are very good at promoting from within

    Cons

    I really can’t think of anything bad to say

    At the moment I’m just writing anything to have the 20 word minimum in order to submit

    Advice to Management

    I’m not sure if this has happened before or not, I have not completed my full first year at UPS yet

    I would like to see a technology research and development competition among teams of co-workers in order to promote innovation within the company

    Each member of team must be working in a different position. E.g. one person in finance, one person in database development, one person in plant engineering etc...

    This competition would probably be best implemented after peak season so corporate employees have a better understanding how the UPS hubs and service centers function and operate


  2. "Area Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UPS full-time

    Pros

    Very stable company. Work hard and have opportunities to advance. Great place to get a huge diversity in skill set training

    Cons

    Very big company. Easy to get lost in the day to day grind

    Advice to Management

    Understand Human Capital is the best resource any company has, not it's products or solutions

  3. Helpful (669)

    "Package driver for 27 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver in Auburn, ME
    Current Employee - Delivery Driver in Auburn, ME
    Recommends
    Positive Outlook

    I have been working at UPS (More than 10 years)

    Pros

    The pay is excellent .health care is 100 % paid with 100 %coverage...with exception to eye and dental which is about 70%..coverage...pension is outstanding..full package with wages and benefits is worth 130,000 yearly..without a college education I am grateful for the standard of living UPS HAS AFFORDED ME AND MY FAMILY!...and with 27 years of service I now get 6 weeks vacation with 8 sick days..and 9 paid holidays...we work hard like many people in the work force but we are well compensated!.

    Cons

    The only con is while your children are young you give up a lot of family time..I never got to watch my kids play sports and missed a lot of their growing years...the job can be hard on your home life but if you can make it through those years you and your family will enjoy the financial freedom that UPS provides...and now I look forward to a prosperous retirement!...so hang in there all you young drivers...

    Advice to Management

    Ditch Orion ...95 % if your drivers are loyal and are out there to save time and miles !!! Orion puts ridiculous restrictions on them!!! especially in remote areas...and to upper management I would recommend you compensate your mid to lower management with the same excellent pay and benefits you give us drivers..when they see us drivers with better benefits it makes bitter management..everyone should be able to say they are proud and well compensated to work for UPS...it's what has kept UPS a cut above the competition quality employees for quality pay...


  4. "Nice"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UPS part-time

    Pros

    good pay, flexible scheduling, and good for students

    Cons

    long effort and tiring work


  5. "Pricing Admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Administrative Assistant in Sandy Springs, GA
    Current Employee - Senior Administrative Assistant in Sandy Springs, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at UPS full-time (More than 3 years)

    Pros

    The benefit programs are pretty good, (ex. 401K, insurance, etc)

    Cons

    Barely any parking in the Sandy Springs location, there are no sick days for admins only discretionary days which are minimal and used for vacations, minimal training unless there are errors or issues with accounts (not pre-emptive, mainly reactive), cultural changes between the admins who have been here for 20+yrs and the younger admins.

    Advice to Management

    There need to be set training protocols and sessions annually for everyone across each department so expectations are mainstreamed and there are chances of advancement if held to a certain accountability.


  6. "Account executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Wixom, MI
    Current Employee - Account Executive in Wixom, MI
    Doesn't Recommend
    Negative Outlook

    I have been working at UPS full-time (More than 5 years)

    Pros

    Good job with flexibility and income

    Cons

    Lots of work after hours

    Advice to Management

    Enough with the reports


  7. "Part-Time Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UPS part-time

    Pros

    Pay, Benefits, Flexible time off, Flexible scheduling

    Cons

    Hours
    Upper Management is out of touch

    Advice to Management

    Stop trying to do more with less hours and resources. E-Commerce is booming, yet there is very little being done to compensate for extra volume.

  8. "Packer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UPS part-time

    Pros

    I like paking trucks and off loading also stocking.

    Cons

    Ups. But i really want to work at fedex .


  9. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UPS full-time

    Pros

    Good Pay, good benefits, good company

    Cons

    Little movement, long hours, stress


  10. "Great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver in Mansfield, OH
    Current Employee - Delivery Driver in Mansfield, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at UPS part-time (More than a year)

    Pros

    Great pay fun job trying for full time

    Cons

    Hard to get full time


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