UPS Reviews | Glassdoor

UPS Reviews

Updated August 17, 2017
8,293 reviews

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3.5
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UPS Chief Executive Officer David Abney
David Abney
1,819 Ratings

8,293 Employee Reviews

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Pros
  • I love that they have great benefits (in 804 reviews)

  • Great exercise and good benefits (in 622 reviews)

Cons
  • there is no work life balance unless you get daytime hours (in 255 reviews)

  • Only Part Time would like my position to be (in 456 reviews)

More Pros and Cons

  1. Helpful (492)

    "Package driver for 27 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver in Auburn, ME
    Current Employee - Delivery Driver in Auburn, ME
    Recommends
    Positive Outlook

    I have been working at UPS (More than 10 years)

    Pros

    The pay is excellent .health care is 100 % paid with 100 %coverage...with exception to eye and dental which is about 70%..coverage...pension is outstanding..full package with wages and benefits is worth 130,000 yearly..without a college education I am grateful for the standard of living UPS HAS AFFORDED ME AND MY FAMILY!...and with 27 years of service I now get 6 weeks vacation with 8 sick days..and 9 paid holidays...we work hard like many people in the work force but we are well compensated!.

    Cons

    The only con is while your children are young you give up a lot of family time..I never got to watch my kids play sports and missed a lot of their growing years...the job can be hard on your home life but if you can make it through those years you and your family will enjoy the financial freedom that UPS provides...and now I look forward to a prosperous retirement!...so hang in there all you young drivers...

    Advice to Management

    Ditch Orion ...95 % if your drivers are loyal and are out there to save time and miles !!! Orion puts ridiculous restrictions on them!!! especially in remote areas...and to upper management I would recommend you compensate your mid to lower management with the same excellent pay and benefits you give us drivers..when they see us drivers with better benefits it makes bitter management..everyone should be able to say they are proud and well compensated to work for UPS...it's what has kept UPS a cut above the competition quality employees for quality pay...


  2. "GREAT COMPANY TO WORK FOR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Package Handler
    Current Employee - Part Time Package Handler
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UPS part-time (More than a year)

    Pros

    Benefits are extremely great.and its unionize

    Cons

    A lot of work at peak seasons.

  3. "Service provider"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UPS full-time

    Pros

    Great pay, benefits. Weekend off. Home every night after 9-13 hour days. Union

    Cons

    Management harasses employees, you're either Hot or Cold in the truck. Union isn't as strong as it use to. Physical work with long hours.

    Advice to Management

    You're not the face of the company so allow drivers more customer contact time and add extra routes to help fellow drivers instead of looking for your end of the year bonus.


  4. "air truck driver"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Pottsville, PA
    Current Employee - Anonymous Employee in Pottsville, PA

    I have been working at UPS part-time (More than 10 years)

    Pros

    It is a great company to work for.

    Cons

    I like my job too much- I can never say no to extra time


  5. "Good Business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Supervisor in Atlanta, GA
    Current Employee - Part Time Supervisor in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UPS part-time (More than 5 years)

    Pros

    Has opportunities for good benefits and accustomed amenities depending on your style. Open door policy and on sight education to help gain more experience.
    Get a window to see the different operations that makes the company whole. Constant and consistent feedback on daily performance and how to achieve better results for the next day.

    Cons

    Advancement was on a senority basis as opposed to qualifications.

    Advice to Management

    Keep doing what works but be receptive to new quality ideas for improvement


  6. "Driver Helper"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Camden, AR
    Former Employee - Anonymous Employee in Camden, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UPS part-time (Less than a year)

    Pros

    Pay rate/hours and great co-workers

    Cons

    Confusing addresses routes weather short breaks

    Advice to Management

    KEEP UP THE GOOD WORK


  7. "sorter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    good place to work for

    Cons

    needs more full time work

  8. "Co-Op"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at UPS part-time

    Pros

    Great workforce environment and employee retention.

    Cons

    Things can move a little slow.

    Advice to Management

    Hire more young folks!


  9. "Preloader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at UPS part-time

    Pros

    Great environment, loyal company and the people are genuine.

    Cons

    A lot of work for 11.00hr, 4:40 start time, shouldn't be your only source of income.

    Advice to Management

    Raise pay and hire more people.


  10. "Long hours pay off"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - UPS Package Handler in New York, NY
    Current Employee - UPS Package Handler in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UPS full-time (More than a year)

    Pros

    Fast pace . Energetic . Workout .

    Cons

    waking up early in the morning


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