UPS Reviews | Glassdoor

UPS Reviews

Updated December 15, 2018
11,071 reviews

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3.4
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UPS Chief Executive Officer David Abney
David Abney
2,785 Ratings

Employee Reviews

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Pros
Cons
  • "seems like some tenured employees struggle with work-life balance" (in 336 reviews)

  • "Sadly UPS sometimes gets desperate to hire new Part-time supervisors" (in 552 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (69)

    "Awesome place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Improvement Development Programming Analyst in Richmond, VA
    Current Employee - Process Improvement Development Programming Analyst in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UPS full-time (Less than a year)

    Pros

    I started with UPS as an intern out of college. After finishing my internship I was offered a full time position and I took it. Both teams I’ve worked with made me feel like I was a part of the family from day 1

    I have nothing but good stuff to say about my old team when I was still an intern, they were all great and I wish them al the best!

    My current boss is awesome and makes me feel like I’m his younger brother

    My direct supervisor guided me through the roles of my position and enhanced my skill set to perform ubiquitous and complex tasks with ease, if I ever have a question he’s always available to assist

    Everyone is really friendly and will always try to help you succeed in your position

    My first day at my full position my coworker brought bagels in for everyone as a welcome and the next day the VP of finance of the business unit brought doughnuts in for everybody too, that was awesome of them

    Senior management really care about their employees and they are very good at promoting from within

    Cons

    I really can’t think of anything bad to say

    At the moment I’m just writing anything to have the 20 word minimum in order to submit

    Advice to Management

    I’m not sure if this has happened before or not, I have not completed my full first year at UPS yet

    I would like to see a technology research and development competition among teams of co-workers in order to promote innovation within the company

    Each member of team must be working in a different position. E.g. one person in finance, one person in database development, one person in plant engineering etc...

    This competition would probably be best implemented after peak season so corporate employees have a better understanding how the UPS hubs and service centers function and operate


  2. "Front Line Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at UPS part-time

    Pros

    Paid school, room for advancement

    Cons

    third shift and FT opportunities limited

  3. Helpful (714)

    "Package driver for 27 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver in Auburn, ME
    Current Employee - Delivery Driver in Auburn, ME
    Recommends
    Positive Outlook

    I have been working at UPS (More than 10 years)

    Pros

    The pay is excellent .health care is 100 % paid with 100 %coverage...with exception to eye and dental which is about 70%..coverage...pension is outstanding..full package with wages and benefits is worth 130,000 yearly..without a college education I am grateful for the standard of living UPS HAS AFFORDED ME AND MY FAMILY!...and with 27 years of service I now get 6 weeks vacation with 8 sick days..and 9 paid holidays...we work hard like many people in the work force but we are well compensated!.

    Cons

    The only con is while your children are young you give up a lot of family time..I never got to watch my kids play sports and missed a lot of their growing years...the job can be hard on your home life but if you can make it through those years you and your family will enjoy the financial freedom that UPS provides...and now I look forward to a prosperous retirement!...so hang in there all you young drivers...

    Advice to Management

    Ditch Orion ...95 % if your drivers are loyal and are out there to save time and miles !!! Orion puts ridiculous restrictions on them!!! especially in remote areas...and to upper management I would recommend you compensate your mid to lower management with the same excellent pay and benefits you give us drivers..when they see us drivers with better benefits it makes bitter management..everyone should be able to say they are proud and well compensated to work for UPS...it's what has kept UPS a cut above the competition quality employees for quality pay...


  4. Helpful (1)

    "review"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good job engineering and technology

    Cons

    Bad for experts


  5. "United Parcel Service of America, Inc"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at UPS part-time

    Pros

    Great benefits plus a supportive environment.

    Cons

    Training that is applicable to all can be tricky to identify neees of your department.


  6. "Steady job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Greenville, SC
    Current Employee - Anonymous Employee in Greenville, SC
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at UPS full-time (More than 10 years)

    Pros

    Great benefits, 40 hours not a minute more. If your willing to move you can progress faster.

    Cons

    Slow to no growth if staying in Greenville. A priority on promoting women and minorities. Constant sales strategy changes every couple years.

    Advice to Management

    Increase the pay, recognize all talent, change the new sales strategy and quit inventing new surcharges every three months.


  7. "Hard Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Package Handler in Haslet, TX
    Current Employee - Part Time Package Handler in Haslet, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at UPS part-time (Less than a year)

    Pros

    The benefits are insanely good, the people are pretty awesome, and there are shifts for people with any type of schedule.

    Cons

    It is hard work, like sweat your behind off hard work.

    Advice to Management

    Get in the trailers and load with people rather than just tell us to go faster. Lead by example.

  8. "Great company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    This company really delivers. I always felt challenged.

    Cons

    Too much coffee and office politics.


  9. "It's a double edged bladed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA

    I have been working at UPS full-time (More than 3 years)

    Pros

    The benefits are pretty great
    Even as part timers you'd get a decent check
    Opportunity to expand into different branches down the line.

    Cons

    Management is horrible
    Some people don't even get paid sadly
    Zero transparency whatsoever.


  10. "Peak Season Driver Helper"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at UPS part-time

    Pros

    It's a job that gets you exercise.

    Cons

    Money could be better. Late starts.