UPS Reviews | Glassdoor

UPS Reviews

Updated October 17, 2018
10,790 reviews

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3.4
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UPS Chief Executive Officer David Abney
David Abney
2,694 Ratings

10,790 Employee Reviews

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Pros
Cons
  • "seems like some tenured employees struggle with work-life balance" (in 325 reviews)

  • "I would like to work at ups full time not part time" (in 544 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (48)

    "Awesome place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Improvement Development Programming Analyst in Richmond, VA
    Current Employee - Process Improvement Development Programming Analyst in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UPS full-time (Less than a year)

    Pros

    I started with UPS as an intern out of college. After finishing my internship I was offered a full time position and I took it. Both teams I’ve worked with made me feel like I was a part of the family from day 1

    I have nothing but good stuff to say about my old team when I was still an intern, they were all great and I wish them al the best!

    My current boss is awesome and makes me feel like I’m his younger brother

    My direct supervisor guided me through the roles of my position and enhanced my skill set to perform ubiquitous and complex tasks with ease, if I ever have a question he’s always available to assist

    Everyone is really friendly and will always try to help you succeed in your position

    My first day at my full position my coworker brought bagels in for everyone as a welcome and the next day the VP of finance of the business unit brought doughnuts in for everybody too, that was awesome of them

    Senior management really care about their employees and they are very good at promoting from within

    Cons

    I really can’t think of anything bad to say

    At the moment I’m just writing anything to have the 20 word minimum in order to submit

    Advice to Management

    I’m not sure if this has happened before or not, I have not completed my full first year at UPS yet

    I would like to see a technology research and development competition among teams of co-workers in order to promote innovation within the company

    Each member of team must be working in a different position. E.g. one person in finance, one person in database development, one person in plant engineering etc...

    This competition would probably be best implemented after peak season so corporate employees have a better understanding how the UPS hubs and service centers function and operate


  2. "Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver in Lockport, IL
    Current Employee - Driver in Lockport, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UPS full-time (Less than a year)

    Pros

    Awesome people we are like a family and it’s nice going to work and know you work with great people in our Lockport location:):):)

    Cons

    Need to pass out more bonus bucks to employees is we can get some awesome stuff :)

    Advice to Management

    Not hard just work hard , if your lazy don’t come work here !!! It makes our job hard then !!!

  3. Helpful (709)

    "Package driver for 27 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver in Auburn, ME
    Current Employee - Delivery Driver in Auburn, ME
    Recommends
    Positive Outlook

    I have been working at UPS (More than 10 years)

    Pros

    The pay is excellent .health care is 100 % paid with 100 %coverage...with exception to eye and dental which is about 70%..coverage...pension is outstanding..full package with wages and benefits is worth 130,000 yearly..without a college education I am grateful for the standard of living UPS HAS AFFORDED ME AND MY FAMILY!...and with 27 years of service I now get 6 weeks vacation with 8 sick days..and 9 paid holidays...we work hard like many people in the work force but we are well compensated!.

    Cons

    The only con is while your children are young you give up a lot of family time..I never got to watch my kids play sports and missed a lot of their growing years...the job can be hard on your home life but if you can make it through those years you and your family will enjoy the financial freedom that UPS provides...and now I look forward to a prosperous retirement!...so hang in there all you young drivers...

    Advice to Management

    Ditch Orion ...95 % if your drivers are loyal and are out there to save time and miles !!! Orion puts ridiculous restrictions on them!!! especially in remote areas...and to upper management I would recommend you compensate your mid to lower management with the same excellent pay and benefits you give us drivers..when they see us drivers with better benefits it makes bitter management..everyone should be able to say they are proud and well compensated to work for UPS...it's what has kept UPS a cut above the competition quality employees for quality pay...


  4. "Driver Helper"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Victorville, CA
    Former Employee - Anonymous Employee in Victorville, CA
    Recommends

    I worked at UPS part-time

    Pros

    Good Work out. Challenging. Long hours.

    Cons

    Seasonal. Not a set schedule, they call you to meet so and so here/there.


  5. "Product Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at UPS full-time

    Pros

    Very stable company with professional environment

    Cons

    Can be very stressful and difficult to survive


  6. "nice"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hamdler in Stir Up Manor, GA
    Current Employee - Hamdler in Stir Up Manor, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UPS (More than 3 years)

    Pros

    money is amazing and great pace

    Cons

    nothing waswrong with it for me


  7. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UPS full-time

    Pros

    The company truly invests in building its culture and trying to unite its people

    Cons

    The company culture needs to go through change, which is a slow process

  8. "Package handler"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at UPS part-time

    Pros

    Good pay
    Tuition reimbursement
    Hours

    Cons

    First will can be difficult

    Advice to Management

    N/A


  9. "Package"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at UPS part-time

    Pros

    Pay and the benefits was worth it

    Cons

    Low hours not enough training


  10. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Riverside, CA
    Current Employee - Supervisor in Riverside, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at UPS part-time (More than a year)

    Pros

    The pay is not too bad

    Cons

    The Union can be difficult to work with


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