UPS Reviews | Glassdoor

UPS Reviews

Updated February 26, 2017
7,311 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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UPS Chief Executive Officer David Abney
David Abney
1,480 Ratings

7,311 Employee Reviews

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Pros
  • Great people, great benefits if you get hired full time (in 717 reviews)

  • Good benefits and great working conditions (in 536 reviews)

Cons
  • The work/life balance leaves something to be desired - you can expect to work from 8 or 9am to around 8pm every single day (in 223 reviews)

  • Not enough hours during the week but that's why it's part-time (in 414 reviews)

More Pros and Cons

  1. Helpful (403)

    "Package driver for 27 years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver in Auburn, ME
    Current Employee - Delivery Driver in Auburn, ME
    Recommends
    Positive Outlook

    I have been working at UPS (More than 10 years)

    Pros

    The pay is excellent .health care is 100 % paid with 100 %coverage...with exception to eye and dental which is about 70%..coverage...pension is outstanding..full package with wages and benefits is worth 130,000 yearly..without a college education I am grateful for the standard of living UPS HAS AFFORDED ME AND MY FAMILY!...and with 27 years of service I now get 6 weeks vacation with 8 sick days..and 9 paid holidays...we work hard like many people in the work force but we are well compensated!.

    Cons

    The only con is while your children are young you give up a lot of family time..I never got to watch my kids play sports and missed a lot of their growing years...the job can be hard on your home life but if you can make it through those years you and your family will enjoy the financial freedom that UPS provides...and now I look forward to a prosperous retirement!...so hang in there all you young drivers...

    Advice to Management

    Ditch Orion ...95 % if your drivers are loyal and are out there to save time and miles !!! Orion puts ridiculous restrictions on them!!! especially in remote areas...and to upper management I would recommend you compensate your mid to lower management with the same excellent pay and benefits you give us drivers..when they see us drivers with better benefits it makes bitter management..everyone should be able to say they are proud and well compensated to work for UPS...it's what has kept UPS a cut above the competition quality employees for quality pay...


  2. Helpful (1)

    "excellent company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Computer Programmer in Augusta, GA
    Current Employee - Computer Programmer in Augusta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UPS part-time (Less than a year)

    Pros

    you get to meet the people at the front door and you get to explore your county also the pay rate is excellent.

    Cons

    lift heavy boxes, dogs attacks, picking up the wrong boxes and returning it

    Advice to Management

    organize boxes before delivery and make long route.


  3. Helpful (1)

    "The Best Job Ever"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    Former Employee - Customer Service Representative Info-notice in Salt Lake City, UT
    Former Employee - Customer Service Representative Info-notice in Salt Lake City, UT
    Recommends

    I worked at UPS full-time (Less than a year)

    Pros

    The people at UPS were amazing. Everybody went out of their way to help each other. As a Seasonal Customer Service Rep I enjoyed the same benefits as a regular full time employee....paid holidays, full insurance, overtime pay. I LOVED my job and the people!

    Cons

    I have no complaints whatsoever.

    Advice to Management

    They were fantastic !


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  5. Helpful (1)

    "Tough 5 Hours Sometimes"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Package Handler in Atlanta, GA
    Former Employee - Part Time Package Handler in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at UPS part-time (Less than a year)

    Pros

    Easy Work
    Plenty of room to grow
    Great Benefits

    Cons

    Physically Demanding
    One 15 Minute Break
    Little to no work/life balance


  6. Helpful (1)

    "Great company, but expect to earn below the national average."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UPS full-time

    Pros

    Not stressful, at least in my department. Recent change in policy: can wear jeans now and can work from home.

    Cons

    Missing modern applications: Tableau/SAS. Politics in upper management of some groups.


  7. "A job to to during college breaks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at UPS part-time

    Pros

    Easy and simple. You deliver packages....

    Cons

    Gotta work in the rain if it does rain


  8. Helpful (1)

    "Marketing Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Philadelphia, PA
    Former Employee - Marketing Manager in Philadelphia, PA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at UPS full-time (More than 10 years)

    Pros

    The UPS provided a yearly bonus based on overall performance of the company. As a manager it could range from 4 to 6 months of pay.

    Cons

    The months in which you are allowed to use Vacation time is limited. Can not go on vacation the week of Thanksgiving through the first week in January. It is hard to spend time with family during the holidays.

    Advice to Management

    More flexibility with work life balance.


  9. "Package Handler"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Package Handler
    Current Employee - Package Handler
    Recommends
    No opinion of CEO

    I have been working at UPS part-time (Less than a year)

    Pros

    Pay
    Workout
    Build up Stigma
    Hours ( Im Noon-day 12-4)

    Cons

    Jams!!
    Grumpy Supervisors ( Sometimes)
     HEAVY packages

    Advice to Management

    take it easy on the new ones, don;t expect them to be JUST LIKE YOU


  10. "Loader"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - UPS Loader and Pickoff in Roanoke, VA
    Current Employee - UPS Loader and Pickoff in Roanoke, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at UPS part-time (More than 3 years)

    Pros

    Health insurance after a year.

    Cons

    Low hours. Mostly bad supervisors.


  11. "Overall a good place o work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dispatch Supervisor in Chattanooga, TN
    Current Employee - Dispatch Supervisor in Chattanooga, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UPS part-time (More than 3 years)

    Pros

    Insurance benefit for working part-time

    Cons

    Limited Opportunity for promotions and raises

    Advice to Management

    Pay more competitive wages if you wish to reduce attrition



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