UPS Reviews | Glassdoor

UPS Reviews

Updated August 18, 2018
10,469 reviews

Filter

Filter

Full-timePart-time

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
UPS Chief Executive Officer David Abney
David Abney
2,591 Ratings

10,469 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "seems like some tenured employees struggle with work-life balance" (in 315 reviews)

  • "I would like to work at ups full time not part time" (in 535 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (25)

    "Awesome place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Improvement Development Programming Analyst in Richmond, VA
    Current Employee - Process Improvement Development Programming Analyst in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UPS full-time (Less than a year)

    Pros

    I started with UPS as an intern out of college. After finishing my internship I was offered a full time position and I took it. Both teams I’ve worked with made me feel like I was a part of the family from day 1

    I have nothing but good stuff to say about my old team when I was still an intern, they were all great and I wish them al the best!

    My current boss is awesome and makes me feel like I’m his younger brother

    My direct supervisor guided me through the roles of my position and enhanced my skill set to perform ubiquitous and complex tasks with ease, if I ever have a question he’s always available to assist

    Everyone is really friendly and will always try to help you succeed in your position

    My first day at my full position my coworker brought bagels in for everyone as a welcome and the next day the VP of finance of the business unit brought doughnuts in for everybody too, that was awesome of them

    Senior management really care about their employees and they are very good at promoting from within

    Cons

    I really can’t think of anything bad to say

    At the moment I’m just writing anything to have the 20 word minimum in order to submit

    Advice to Management

    I’m not sure if this has happened before or not, I have not completed my full first year at UPS yet

    I would like to see a technology research and development competition among teams of co-workers in order to promote innovation within the company

    Each member of team must be working in a different position. E.g. one person in finance, one person in database development, one person in plant engineering etc...

    This competition would probably be best implemented after peak season so corporate employees have a better understanding how the UPS hubs and service centers function and operate


  2. "dricer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at UPS full-time

    Pros

    benefits, room for growth, health insurance

    Cons

    hours during the holidays are long

  3. Helpful (682)

    "Package driver for 27 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver in Auburn, ME
    Current Employee - Delivery Driver in Auburn, ME
    Recommends
    Positive Outlook

    I have been working at UPS (More than 10 years)

    Pros

    The pay is excellent .health care is 100 % paid with 100 %coverage...with exception to eye and dental which is about 70%..coverage...pension is outstanding..full package with wages and benefits is worth 130,000 yearly..without a college education I am grateful for the standard of living UPS HAS AFFORDED ME AND MY FAMILY!...and with 27 years of service I now get 6 weeks vacation with 8 sick days..and 9 paid holidays...we work hard like many people in the work force but we are well compensated!.

    Cons

    The only con is while your children are young you give up a lot of family time..I never got to watch my kids play sports and missed a lot of their growing years...the job can be hard on your home life but if you can make it through those years you and your family will enjoy the financial freedom that UPS provides...and now I look forward to a prosperous retirement!...so hang in there all you young drivers...

    Advice to Management

    Ditch Orion ...95 % if your drivers are loyal and are out there to save time and miles !!! Orion puts ridiculous restrictions on them!!! especially in remote areas...and to upper management I would recommend you compensate your mid to lower management with the same excellent pay and benefits you give us drivers..when they see us drivers with better benefits it makes bitter management..everyone should be able to say they are proud and well compensated to work for UPS...it's what has kept UPS a cut above the competition quality employees for quality pay...


  4. Helpful (1)

    "Good Entry-Level Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Package Handler in Commerce City, CO
    Former Employee - Part Time Package Handler in Commerce City, CO
    Recommends

    I worked at UPS part-time (Less than a year)

    Pros

    Benefits available quickly
    Overtime opportunities during peak season are very lucrative
    Good opportunities to advance over time
    Company will help pay for further education
    Many shift schedules available

    Cons

    Package Handling work is monotonous, boring, and hard on the body (you know what you're getting into, though)
     HR (Commerce City, Colorado) was really unhelpful

    Advice to Management

    Fix the HR in Commerce City. Never got back to me (or a friend) on questions I had and I just gave up trying in the end. Also, hard to find contact information for Commerce City HR.


  5. "Dangerous Goods Compliance Auditor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Louisville, KY
    Former Employee - Anonymous Employee in Louisville, KY
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at UPS (More than 5 years)

    Pros

    Good benefits, better pay at entry level

    Cons

    Diminishing health insurance. Cost to employee skyrockets according to employee: company ratio.


  6. "Package Handler/Warehouse Worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - UPS Package Handler in Tempe, AZ
    Current Employee - UPS Package Handler in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UPS part-time (More than a year)

    Pros

    Benefits
    I enjoy the early mornings and have day time for family/yourself
    Keeps you in shape physically
    Promotes within offered being a PT then FT driver within 6-9 months of start date
    Done by 9:15am each day if not earlier
    Union protects you and your job

    Cons

    Managment takes advantage of hard workers by giving them more/harder work.
    Gets overwhelming at times
    Heat during the summer is bad and is even worse since Warehouse is warmer than outside.
    Lazy people get helped and are protected by union

    Advice to Management

    Don’t take advantage of the hard working people by giving them harder work we all are paid basically the same amount per hour why am I pulling someone else’s weight when they are making the same amount of money I am per hour?
    Tempe managment is very good though other than that.
    Was getting heat exhaustion a lot during 2018 summer and managment was very accommodating to my situation since I do work hard so hard work does pay off here in some ways.


  7. "Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at UPS full-time (More than 10 years)

    Pros

    Stability, benefits, pay scale, promote from within.

    Cons

    I did not perceive any.

  8. "Good, Bad, and the ugly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part Time Package Handler
    Former Employee - Part Time Package Handler

    I worked at UPS part-time (More than 8 years)

    Pros

    ABOUT PACKAGE HANDLING ONLY

    - Pay minimum $2500 a semester for your schooling
    - Some schools UPS will pay the entire tuition as long as you receive a C or higher in
       each class
    - Make good friends
    - Easy to move up within company
    - Builds good work ethic
    - REALLY good heath insurance / 401k plan

    Cons

    - Have to work holidays, including Christmas (but get triple pay)
    - After Thanksgiving you are required to work every single day until the day after
       New Year's
    - Will work you harder than any employer should

    Advice to Management

    I worked at the company for about 10 years, and you recently started paying the new hires 250 bucks on top of their weekly salary just for showing up to work...

    They are making more than employees who have been with the company for over 5 years. Please fix that.


  9. "Quality of job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sharonville, OH
    Former Employee - Anonymous Employee in Sharonville, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great discounts and management guaranteed overtime

    Cons

    Bad management hours and equipment


  10. "Lot of career opportunity with great benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tender in Fort Worth, TX
    Current Employee - Tender in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UPS part-time (Less than a year)

    Pros

    Great starting pay. $14/hour!

    Cons

    So far I have nothing negative to say

    Advice to Management

    I’ve only encountered great management


Showing 10,469 of 10,949 reviews
Reset Filters