UPS Reviews | Glassdoor

UPS Reviews

Updated February 17, 2019
11,431 reviews

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3.4
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UPS Chief Executive Officer David Abney
David Abney
2,881 Ratings

Employee Reviews

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Pros
  • "Great benefits and good company" (in 1050 reviews)

  • "Good benefits and pay plus pension" (in 806 reviews)

Cons
  • "Work/life balance very aggressive business plans" (in 350 reviews)

  • "If you're looking for something more part-time, I would not go with this" (in 563 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (85)

    "Awesome place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Improvement Development Programming Analyst in Richmond, VA
    Current Employee - Process Improvement Development Programming Analyst in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UPS full-time (Less than a year)

    Pros

    I started with UPS as an intern out of college. After finishing my internship I was offered a full time position and I took it. Both teams I’ve worked with made me feel like I was a part of the family from day 1

    I have nothing but good stuff to say about my old team when I was still an intern, they were all great and I wish them al the best!

    My current boss is awesome and makes me feel like I’m his younger brother

    My direct supervisor guided me through the roles of my position and enhanced my skill set to perform ubiquitous and complex tasks with ease, if I ever have a question he’s always available to assist

    Everyone is really friendly and will always try to help you succeed in your position

    My first day at my full position my coworker brought bagels in for everyone as a welcome and the next day the VP of finance of the business unit brought doughnuts in for everybody too, that was awesome of them

    Senior management really care about their employees and they are very good at promoting from within

    Cons

    I really can’t think of anything bad to say

    At the moment I’m just writing anything to have the 20 word minimum in order to submit

    Advice to Management

    I’m not sure if this has happened before or not, I have not completed my full first year at UPS yet

    I would like to see a technology research and development competition among teams of co-workers in order to promote innovation within the company

    Each member of team must be working in a different position. E.g. one person in finance, one person in database development, one person in plant engineering etc...

    This competition would probably be best implemented after peak season so corporate employees have a better understanding how the UPS hubs and service centers function and operate


  2. "Great expierance but they pay roll is all messed up sometimes but other then that I love working there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great environment you get to meet new people

    Cons

    Pay roll not on time there not organized

  3. Helpful (721)

    "Package driver for 27 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver in Auburn, ME
    Current Employee - Delivery Driver in Auburn, ME
    Recommends
    Positive Outlook

    I have been working at UPS (More than 10 years)

    Pros

    The pay is excellent .health care is 100 % paid with 100 %coverage...with exception to eye and dental which is about 70%..coverage...pension is outstanding..full package with wages and benefits is worth 130,000 yearly..without a college education I am grateful for the standard of living UPS HAS AFFORDED ME AND MY FAMILY!...and with 27 years of service I now get 6 weeks vacation with 8 sick days..and 9 paid holidays...we work hard like many people in the work force but we are well compensated!.

    Cons

    The only con is while your children are young you give up a lot of family time..I never got to watch my kids play sports and missed a lot of their growing years...the job can be hard on your home life but if you can make it through those years you and your family will enjoy the financial freedom that UPS provides...and now I look forward to a prosperous retirement!...so hang in there all you young drivers...

    Advice to Management

    Ditch Orion ...95 % if your drivers are loyal and are out there to save time and miles !!! Orion puts ridiculous restrictions on them!!! especially in remote areas...and to upper management I would recommend you compensate your mid to lower management with the same excellent pay and benefits you give us drivers..when they see us drivers with better benefits it makes bitter management..everyone should be able to say they are proud and well compensated to work for UPS...it's what has kept UPS a cut above the competition quality employees for quality pay...


  4. "Hard work don't think otherwise"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Supervisor
    Current Employee - Staff Supervisor
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at UPS full-time (More than 3 years)

    Pros

    MIP stock, middle class salary

    Cons

    Hours are rough and QPR rating is all fake

    Advice to Management

    Treat the workers well cause they could be in Amazon making more..


  5. "Hard but fulfilling work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - UPS Seasonal Driver in San Diego, CA
    Former Employee - UPS Seasonal Driver in San Diego, CA
    No opinion of CEO

    I worked at UPS full-time (Less than a year)

    Pros

    Pay, Benefits, Workload and Location

    Cons

    Hours, Equipment condition and slow advancement


  6. "Good part time job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at UPS part-time

    Pros

    Get your foot in the door

    Cons

    Not too many hours available


  7. "It’s been great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician
    Current Employee - Technician
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at UPS full-time (More than 10 years)

    Pros

    It’s been a great place to work for many years.

    Cons

    Unfortunately they are starting to cut back in certain departments. 20 years ago, I was overjoyed to tell people I worked at UPS, but now it’s just the job.

  8. "Ups"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    The pay and the benefits are good

    Cons

    The hours are low and it’s hard to get extra hours


  9. "Challenging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Cerritos, CA
    Former Employee - Supervisor in Cerritos, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UPS part-time (More than a year)

    Pros

    Good hours, good work environment

    Cons

    Can be hard if you aren’t able to work fast

    Advice to Management

    None


  10. "Great JOB and place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Load Planner in Dallas, TX
    Former Employee - Load Planner in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at UPS part-time (More than 10 years)

    Pros

    Loved the co-workers and the benefits were great.

    Cons

    Most jobs are part time