UPS Reviews | Glassdoor

UPS Reviews

Updated August 16, 2017
8,285 reviews

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3.5
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UPS Chief Executive Officer David Abney
David Abney
1,809 Ratings

8,285 Employee Reviews

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Pros
  • I love that they have great benefits (in 804 reviews)

  • Great exercise and good benefits (in 622 reviews)

Cons
  • there is no work life balance unless you get daytime hours (in 255 reviews)

  • Only Part Time would like my position to be (in 456 reviews)

More Pros and Cons

  1. Helpful (489)

    "Package driver for 27 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delivery Driver in Auburn, ME
    Current Employee - Delivery Driver in Auburn, ME
    Recommends
    Positive Outlook

    I have been working at UPS (More than 10 years)

    Pros

    The pay is excellent .health care is 100 % paid with 100 %coverage...with exception to eye and dental which is about 70%..coverage...pension is outstanding..full package with wages and benefits is worth 130,000 yearly..without a college education I am grateful for the standard of living UPS HAS AFFORDED ME AND MY FAMILY!...and with 27 years of service I now get 6 weeks vacation with 8 sick days..and 9 paid holidays...we work hard like many people in the work force but we are well compensated!.

    Cons

    The only con is while your children are young you give up a lot of family time..I never got to watch my kids play sports and missed a lot of their growing years...the job can be hard on your home life but if you can make it through those years you and your family will enjoy the financial freedom that UPS provides...and now I look forward to a prosperous retirement!...so hang in there all you young drivers...

    Advice to Management

    Ditch Orion ...95 % if your drivers are loyal and are out there to save time and miles !!! Orion puts ridiculous restrictions on them!!! especially in remote areas...and to upper management I would recommend you compensate your mid to lower management with the same excellent pay and benefits you give us drivers..when they see us drivers with better benefits it makes bitter management..everyone should be able to say they are proud and well compensated to work for UPS...it's what has kept UPS a cut above the competition quality employees for quality pay...


  2. "Good Business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Supervisor in Atlanta, GA
    Current Employee - Part Time Supervisor in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UPS part-time (More than 5 years)

    Pros

    Has opportunities for good benefits and accustomed amenities depending on your style. Open door policy and on sight education to help gain more experience.
    Get a window to see the different operations that makes the company whole. Constant and consistent feedback on daily performance and how to achieve better results for the next day.

    Cons

    Advancement was on a senority basis as opposed to qualifications.

    Advice to Management

    Keep doing what works but be receptive to new quality ideas for improvement

  3. "Co-Op"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at UPS part-time

    Pros

    Great workforce environment and employee retention.

    Cons

    Things can move a little slow.

    Advice to Management

    Hire more young folks!


  4. "Preloader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at UPS part-time

    Pros

    Great environment, loyal company and the people are genuine.

    Cons

    A lot of work for 11.00hr, 4:40 start time, shouldn't be your only source of income.

    Advice to Management

    Raise pay and hire more people.


  5. "Long hours pay off"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - UPS Package Handler in New York, NY
    Current Employee - UPS Package Handler in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UPS full-time (More than a year)

    Pros

    Fast pace . Energetic . Workout .

    Cons

    waking up early in the morning


  6. "Loader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - UPS Loader in New York, NY
    Former Employee - UPS Loader in New York, NY

    I worked at UPS part-time (Less than a year)

    Pros

    Union job, stationed work
    The work hours
    The type of work
    The promoting opportunities
    The work ethic was great
    You can transfer to another state if u move

    Cons

    10 minute breaks
    The heavy boxes
    The hot trucks
    Unprepared equipment


  7. "Fast Paced Work, Great Workout"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Driver Helper in Omaha, NE
    Former Employee - Seasonal Driver Helper in Omaha, NE
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at UPS part-time (More than 5 years)

    Pros

    Good pay, will work with your schedule

    Cons

    Weather could be an issue, possible long hours

    Advice to Management

    UPS invests in lots of technology and has tons of information at their disposal, but does not seem to use any of it very well. Good ideas, bad implementation.

  8. "Operations Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Supervisor in Louisville, KY
    Former Employee - Operations Supervisor in Louisville, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UPS (More than a year)

    Pros

    Management experience leading 30 employees

    Cons

    Expected to work 7 days per week during holiday shopping season

    Advice to Management

    UPS is good company for young professionals that are seeking experience managing 30 employees, however senior leadership positions are infrequently available as individuals stay in top positions for 10-15 years.


  9. "Part time supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Supervisor in Salt Lake City, UT
    Current Employee - Part Time Supervisor in Salt Lake City, UT
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at UPS part-time (More than a year)

    Pros

    Really learn a lot of management skills and responsibilities.

    Cons

    It can be very stressful and take a lot out of you.

    Advice to Management

    Give more advise to advance and encourage advancement.


  10. "Sweat for Thought?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Preloader in Tampa, FL
    Current Employee - Preloader in Tampa, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at UPS part-time (More than a year)

    Pros

    coworker conversations, you're getting screwed while your coworkers are too, entry-level job, prove your worth on your first 30 days, great benefits,

    Cons

    can be extremely physical depending on the season, climate, warehouse, set of trucks you load for, belt you might help sort, slackers are given slacker jobs while the ones who work get more and more workload

    Advice to Management

    Leniency with absence towards employees with more than one job and school during their school season


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