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      USAA

      Engaged Employer

      USAA reviews

      Overworking burned out adjuster - Property Adjuster specialist USAA Employee Review

      1.0
      Mar 23, 2026
      Property adjuster specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Compensating and benefits are great.

      Cons

      Block opportunities even when you’re qualified. Unrealistic caseload with tight deadlines for complex/large loss claims. No work life balance. Managers bottleneck tasks making it hard to complete work. Claim loads are not spread out evenly. HR does not care. Your mental health does not matter here.

      Explore other reviews about USAA

      5.0
      Apr 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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