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      USAA

      Engaged Employer

      USAA reviews

      Wonderful culture but burdened by admin tasks - Policy Service Manager USAA Employee Review

      4.0
      Jun 1, 2026
      Policy service manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, ok salary, wonderful culture and mission.

      Cons

      A lot of mindless admin work that keeps you from spending time coaching your employees.

      Explore other reviews about USAA

      5.0
      Jan 27, 2026
      Senior project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      People and pay are great.

      Cons

      The company does a lot of layoffs

      1
      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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