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      USAA

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      USAA reviews

      Rewarding work helping veterans but stressful sales metrics - Insurance Sales Agent USAA Employee Review

      3.0
      Jun 8, 2026
      Insurance sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Helping veterans, building and benefits.

      Cons

      Promotion is very competitive and can take several years of interviews to promote to next level. Sales environment is more metrics based than customer based. The environment causes stress to employees.

      Explore other reviews about USAA

      5.0
      Apr 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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