3.0
Jun 21, 2012
Current employee, more than 1 year
Tampa, FL
Recommend
CEO approval
Business Outlook
Pros
Health insurance, matching retirement, educational assistance, paid time off.
Cons
Head-set fatigue, sitting for long hours, tethered to a cubicle, not allowed to think outside of the box, treated like a child, account for every minute, scripted phone calls, observed and analyzed, low pay, must meet referral criteria. This is from an employee who meets company expectations. Personally I hate it. If you can hang in there and be a robot for a few years, I hear it gets a better. Some employees have been there for 10-20 years. I don't get it.