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      USAA

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      USAA reviews

      Can’t wait to leave - Loan Officer USAA Employee Review

      1.0
      Aug 24, 2018
      Loan officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      401k is matched dollar for dollar up to 8%

      Cons

      Mortgage leadership steals from there employees. They have understaffed closers making it almost impossible to close a loan on time. Than say if loans don’t close on time even if the member is 100% satisfied they will take away your commission. Often times more than a thousand dollars per month. The lack of ethics leadership shows is disgusting. It is beginning to show that the mortgage department is failing as a whole.

      Explore other reviews about USAA

      5.0
      Jul 8, 2026
      Senior advisory consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay. People who care and want to see everyone succeed. Great benefits

      Cons

      Hard to get hired in any capacity. Harder now even if you are not former military even if you have family who were.

      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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