Micro managed sweatshop think twice! - Mortgage USAA Employee Review

3.0
Jan 7, 2013
Recommend
CEO approval
Business Outlook

Pros

The company has excellent benefits and many on campus services. Great customer service is part of the company reputation and is well deserved.

Cons

Be prepared to have every minute of your day timed and watched including restroom breaks and lunch. Time studies are done to account for every minute of the day and not meeting impossible goals will result in performance issues. 10 hour days and working every weekend is the norm. Even with all of the overtime, the workload is more than what can be accomplished.

Explore other reviews about USAA

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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