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      USAA

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      USAA reviews

      Nice way to serve the military community - Financial Foundations Manager USAA Employee Review

      4.0
      Mar 9, 2013
      Financial foundations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company cares about it customers and employees and really wants to do the right thing. There is a nice culture of respect and kindness that is a pleasure to be a part of. Benefits are very good. It is very rewarding to assist the men and women that are defending our country.

      Cons

      Great place to work if you are in a staff or back office position - not so much if you are talking to members or manage frontline reps. That is because USAA has a military grade bureaucracy that makes it hard for decision makers to hear what is really going on.

      Explore other reviews about USAA

      5.0
      Jul 8, 2026
      Senior advisory consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay. People who care and want to see everyone succeed. Great benefits

      Cons

      Hard to get hired in any capacity. Harder now even if you are not former military even if you have family who were.

      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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