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      USAA

      Engaged Employer

      USAA reviews

      Company in search of a clue - Manager USAA Employee Review

      1.0
      Jun 30, 2019
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are the only thing.

      Cons

      One word: Management. Another word: Cronyism. Company needs an overhaul to get rid of the 20, 30 40 year dead weight. People stay forever and are very closed off to change. Discombobulated systems, zero automation. Much better companies out there. Hard pass.

      Explore other reviews about USAA

      5.0
      Jun 26, 2026
      Manager, contact center
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is sufficient and above Average

      Cons

      Upward movement is based on who you know

      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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