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      USAA

      Engaged Employer

      USAA reviews

      The claims department is not what it seems. Very tolling on mental health. - Auto Claims Adjuster USAA Employee Review

      2.0
      Aug 13, 2019
      Auto claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, amazing coworkers, nitro bike

      Cons

      Don't get paid enough to get verbally abused on the phone, metrics are unrealistic, management does not care that frontline employees are struggling

      Explore other reviews about USAA

      5.0
      Jun 8, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      50% off for lunch flexible working hour

      Cons

      too many office politics layoff

      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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      USAA reviewsUSAA Auto Claims Adjuster reviewsUSAA review