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      USAA

      Engaged Employer

      USAA reviews

      USAA - Director USAA Employee Review

      3.0
      Aug 15, 2010
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great CEO who believes in the mission of the company. IT and member experience groups are top notch.

      Cons

      Extremely political environment makes it difficult to implement positive change. CFO ignores "Cujo" like management style of her heir apparent..

      Explore other reviews about USAA

      5.0
      Apr 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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