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      USAA

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      USAA reviews

      Call center, over worked, high turnover in auto claims - Auto Claims Adjuster III USAA Employee Review

      2.0
      Sep 17, 2015
      Auto claims adjuster iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company culture, benefits, great facilities

      Cons

      Inbound call center, unrealistic expectations, entry level employees hate their jobs, over worked. Hard to move up as it is very competitive and everyone wants off the phones.

      Explore other reviews about USAA

      5.0
      Jun 8, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      50% off for lunch flexible working hour

      Cons

      too many office politics layoff

      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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