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      USAA

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      A place where one is confined to a phone head set. - Member Relationship Specialist III USAA Employee Review

      2.0
      Mar 15, 2011
      Member relationship specialist iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, if you work there long enough to receive them.

      Cons

      Managers don't really want to help. Integrating other managers form other departments that do not know anything about insurance. Sitting at your desk for 10 hours a day and nothing ever changes. Micro management is out of control. The list goes on....

      Explore other reviews about USAA

      5.0
      Apr 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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