Remote CSR (no more) - Remote Community Service Representative Uber Employee Review

4.0
Apr 3, 2016
Recommend
CEO approval
Business Outlook

Pros

It was fun working remotely for Uber while they were setting up their rider and driver email contact system. Things changed a lot but our manager did his best to keep us updated.

Cons

You did a lot better working with their system if you have a Mac than if you had any other type of operating system.

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Uber Response
10y
Thanks for this feedback. Kudos to you and your manager for working hard through lots of change and helping to grow the CSR organization.

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5.0
Jan 11, 2026
Recommend
CEO approval
Business Outlook

Pros

The job is very stable and there are a steady stream of passengers.

Cons

The pace is too fast to allow for proper rest.

5.0
Jan 6, 2016
Recommend
CEO approval
Business Outlook

Pros

I love being able to work around truly passionate people who are ready to change the world. The culture is great, free snacks and food is big plus. I had the opportunity to take ownership of projects within my first month

Cons

The hours are much longer than any other job I've worked in, but this is expected to change as we continue hiring more help

271
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Uber Response
10y
Great review, thank you!
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