Horrible management! - Cashier/Task Associate Ulta Beauty Employee Review

2.0
Nov 15, 2012
Recommend
CEO approval
Business Outlook

Pros

-25% off Retail Discount -50% off Salon Services -Relaxed Enviornment

Cons

Communication is horrible! At least at the Ulta I worked, they would send employees home early to save money, and if you don't live very close by it ends up being a waste of gas coming in! On more than one occasion I came in only to find out they cut me out for the day without even calling. Waste of time and gas, plus I canceled plans in order to go to work that wasn't even there for me. They take forever to set up the weekly schedule too and definitely only give out hours to their favorites. There was barely any training, but if you know a lot about make up you'll glide right in. The customers aren't too bad, and the environment is pretty relaxed. I would've stayed longer if it weren't for the terrible management and the lack of hours they give. It was weird that employees were complaining about not having adequate hours, yet they were interviewing for seasonal positions??

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5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

sweet company that appreciates their employees, great gratis!

Cons

the hours kind of suck sometimes

1.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great discount Gratis is good but having worked for Sephora as well, theirs is way better. Fun customers most of the time

Cons

Glorified babysitter when your team is incompetent Store can quickly become a wreck when one manager isn’t pulling their weight Too many hats in this role and way too overbearing. I thought I’d need to see a neurologist for migraines but it turns out I was just way too stressed in my role. ai. And a big push for more and more ai in the future.

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