Behind the times concerning technology, sales and implementation.... - Outside Sales Representative UniFirst Employee Review

2.0
Aug 20, 2013
Recommend
CEO approval
Business Outlook

Pros

Some opportunity for advancement, decent pay and laid back culture (family atmosphere).

Cons

Old school in terms of the sales and service processes and greatly needs an overhaul. Managers lack training,keen business acumen and education. The company may need to consider bringing in more M.B.A grads and experienced M. B. A managers who can be a catalyst for growth and overall company (or branch) growth. Additionally, a move toward providing current century sales and methodologies would help improve sales and reduce turnover.

Explore other reviews about UniFirst

5.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, opportunities for large commission

Cons

Contractual sales, Being bought out

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UniFirst Response
2w
Thank you for your feedback. We look forward to having you continue to grow with us!
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Upper management genuinely cares about their team, and the hiring process is simple and straightforward. Base pay and the monthly stipend are both fair, and I appreciate the company's structure — questions get answered quickly, and you have dedicated team member support. I also like that the role is self-managing, with CDR handling pricing and deal structuring so you can focus on your own performance. Overall, this company really takes care of its employees.

Cons

The pay structure for this role is a bit unique — after a sale closes, the CDR earns commission for the first few months, and then commission transitions over to the drive team. It's certainly not a deal-breaker, just an observation, and I'm not knocking the company for it. All in all, I had a wonderful experience at UniFirst.

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