Worst Professional Experience Ever - Route Sales Supervisor UniFirst Employee Review

1.0
Jun 16, 2014
Recommend
CEO approval
Business Outlook

Pros

Honestly, my experience was so short lived I cannot remember any positives.

Cons

The route professionals were treated as nothing more than delivery-men, not sales professionals. The hours that I observed them work for the pay that they received was definitely not worth it in my opinion. They could have had 2 full time jobs, or even 1 full time and a decent part time job, and made more money while working less hours. In other words, if you broke it down as an hourly position, these guys weren't really making much money at all for 12-15 hrs. a day or more on the job. How can you obtain sales and grow a business as a route sales rep, when it takes everything you've got just to finish the route? That alone, but certainly not the only thing, bred poor customer service issues. Also their contract auto-renewal policy left a poor taste in many customers mouth, but this company only threatened lawsuits. #Marketshare The final straw was witnessing a "Professional" curse out a rep on the dock in front of the entire plant.

Explore other reviews about UniFirst

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, decent pay, not physically demanding.

Cons

Can get very hectic, not much advancement opportunity, low vacation time compared to other industries

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UniFirst Response
6d
Thank you for your continued service and dedication at UniFirst. We appreciate your feedback!
4.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Upper management genuinely cares about their team, and the hiring process is simple and straightforward. Base pay and the monthly stipend are both fair, and I appreciate the company's structure — questions get answered quickly, and you have dedicated team member support. I also like that the role is self-managing, with CDR handling pricing and deal structuring so you can focus on your own performance. Overall, this company really takes care of its employees.

Cons

The pay structure for this role is a bit unique — after a sale closes, the CDR earns commission for the first few months, and then commission transitions over to the drive team. It's certainly not a deal-breaker, just an observation, and I'm not knocking the company for it. All in all, I had a wonderful experience at UniFirst.

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