Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      UniFirst

      Engaged Employer

      UniFirst reviews

      Don't waste your time! There are better places to work. - Customer Service Representative (CSR) UniFirst Employee Review

      1.0
      Aug 15, 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      401k, insurance, other than that nothing else.

      Cons

      Unprofessional management! You can't learn something new if the person who's supposed to train you refuses to do so. If you don't meet ridiculous goals they have set in 90 days they will fire you. And apparently things constantly change so as soon as you learn something you'll have to relearn something else. Within my first 2 weeks there I noticed many red flags. Backstabbing is apparently big here. This position is a waste of your time and the companies and I'm not sure why they keep trying to hire for it. Don't miss work in your 90 days. You'll be let go in an instant. Your just a corporate number here not a human being.

      avatar
      UniFirst Response
      10mo
      Thank you for taking the time to submit a review. Your feedback is appreciated. Please be assured that our employees and others are encouraged to contact the Corporate Human Resources Department directly at any time and for any employment or service concerns. The UniFirst HR Department can be reached by calling 800.347.7888. Also be advised that all Team Partners have online access to our “EthicsFirst” portal, where staff can anonymously communicate any ethical concerns at work. This portal can be accessed on UniFirst’s U-Net or at UniFirst.ethicspoint.com. You may also call the “EthicsFirst” Hotline for an anonymous conversation at (800) 213-8979. Thank you.

      Explore other reviews about UniFirst

      5.0
      Jun 14, 2026
      Sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance, opportunities for large commission

      Cons

      Contractual sales, Being bought out

      avatar
      UniFirst Response
      2w
      Thank you for your feedback. We look forward to having you continue to grow with us!
      4.0
      Jul 3, 2026
      Cdr customer development
      Recommend
      CEO approval
      Business Outlook

      Pros

      Upper management genuinely cares about their team, and the hiring process is simple and straightforward. Base pay and the monthly stipend are both fair, and I appreciate the company's structure — questions get answered quickly, and you have dedicated team member support. I also like that the role is self-managing, with CDR handling pricing and deal structuring so you can focus on your own performance. Overall, this company really takes care of its employees.

      Cons

      The pay structure for this role is a bit unique — after a sale closes, the CDR earns commission for the first few months, and then commission transitions over to the drive team. It's certainly not a deal-breaker, just an observation, and I'm not knocking the company for it. All in all, I had a wonderful experience at UniFirst.

      See reviews by: Helpful|Rating|Date|All
      Related searches: UniFirst jobs | UniFirst salaries | UniFirst benefits | UniFirst interviews
      UniFirst reviewsUniFirst Customer Service Representative (CSR) reviewsUniFirst review