Registration - Patient Access Representative UnityPoint Health Employee Review

3.0
Feb 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Evening and weekend incentives. Cafeteria, coffee shop, and gift shop discounts.

Cons

The PatientAccess department is chaotic. The department is almost allways understaffed. Employees are either always calling or quitting. Some employees get away with not completing their work and are not held responsible for there actions. When everyone does show up for work you'll find only some working and others sitting in an office not working. Hard working employees get rewarded with more work and lazy employees are allowed to sit around.

Explore other reviews about UnityPoint Health

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, support from management

Cons

Pay, peers can be challenging at times

4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Tons of resources NACs (nursing coordinators to help with all questions, policies, skills) Float nurses to call when busy

Cons

Poor management Too many patients Not listened to by upper management Very critical

See reviews by: Helpful|Rating|Date|All