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      VCA

      Part of Mars

      Engaged Employer

      VCA reviews

      Anonymous - Receptionist VCA Employee Review

      2.0
      Oct 12, 2025
      Receptionist
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Doctors were the best and really cared about the patients. -You learn a lot with the doctors and most techs who are very willing to teach.

      Cons

      -Management was the worst. Didn’t care about its employees unless you were a favorite. -HR seems to be close with management so don’t even bother trying to explain any issues with them. They won’t even give a time of day to listen to you since they already speak with management and don’t care to get your side of the story with any issues. -Toxic environment at times -No room for advancement unless you’re the practice manager’s favorite. -Pay/raises with corporate is not great

      avatar
      VCA Response
      7mo
      VCA is committed to developing leaders and driving accountability for behaviors that don't support our values. We are continuing to invest in leadership development to ensure these behaviors are not tolerated. Thank you for sharing your response and we're happy to hear you were supported and mentored by doctors and techs. We have flagged this for further review.

      Explore other reviews about VCA

      5.0
      Apr 15, 2026
      Vet technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Perfect team for learning and mentorsip

      Cons

      New manager made 13 of us leave for the best

      4.0
      Jun 12, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company offers many opportunities for doctors and techs to grow in their careers. They provide tons of support and they've been making HUGE changes to veterinary medicine on a whole. I have never known another company to offer so many benefits and perks for staff (especially techs), and they're even making lots of effort to invest in the veterinary receptionists-the front line associates of the hospital. They're also making great strides to acknowledge some of the feedback we've had for many years. They're savvy and smart, making business decisions that build on a company that will be around a long time (and has.)

      Cons

      There have been times where transparency and communication are lacking, and sometimes to the point where hospital-level employees feel left out or unheard. Some bigger topics like onboarding and navigating what support comes from where could be more clear. It feels like they've been fusing on new concepts/policies/features to the company, making it feel like a clunky machine rather than building something new and streamlined. Maybe it's in the works, but how do we know down here?

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