Where Ambition Goes to Die - Client Relations Associate Vanguard Employee Review

2.0
Jan 23, 2012
Recommend
CEO approval
Business Outlook

Pros

Ample amount of personal time off Reasonable Medical Benefits (changing for 2012 on) Never take the job home with you Training resources

Cons

Compensation is well below industry average (if your not licensed they start you at 31,500, licensed 33,000) Every minute of the day is scheduled and monitored Career Middle Managers don't necessarily understand procedure and often unwilling/unable to aid Dissemination of information is poorly managed Terrible worker morale, bordering on depression Uneducated, occasionally hostile clientele Lack of accountability for own work

Explore other reviews about Vanguard

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Large firm so great to get exposure to different groups.

Cons

Nothing that comes to mind, great place to start and end career.

3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome coworkers for young professionals. Paid licensing for a few months.

Cons

Micromanagement is out of control. Incompetent team leaders who are obsessed with power and metrics. Back to back calls, limited support, and nearly impossible effective communication between departments. Zero time to cultivate culture because you are taking calls every second of the day except for 30min/1hr lunch and two 15 minute breaks. You’re locked into your role for over a year (apprenticeship for around 60 days, then a year after promotion to associate) and your team leaders will not approve internal applications unless you are “eligible”.

4
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