Low pay, mundane job - Client Service Representative Vanguard Employee Review

2.0
Oct 1, 2008
Recommend
CEO approval
Business Outlook

Pros

Vanguard has not laid anyone off in recent history, so your job is very stable.

Cons

Don't think you'll ever make the big bucks here. They have a decent 401k program and partnership, but nothing to brag about. The jobs there are all on the phone which can get very repetitive day in day out. A college degree is not required to succeed here, but Vanguard says it's a must. They need to compensate their employees accordingly and pay them avg salaries rather than low ball $30's for entry level.

Explore other reviews about Vanguard

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong training platform Good benefit Pension plan

Cons

Not receive partnership first year The pension plan will vest in 6 years

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote opportunity which is great Getting to learn the industry

Cons

Micromanage Training was not effective Heavy call volume Constantly changing lunch no consistency on any given week After training support is poor (a link is the answer to your question) Team leaders who also dont know how to resolve an issue.

See reviews by: Helpful|Rating|Date|All