Pros
Pay (sort of). Honestly their really isn’t any pros working for Verizon unless you aren’t on the frontlines.. meaning on the phones.
Cons
Sucks your happiness from you and causes severe depression. The worst job I’ve ever had in my life. The company only cares about high performance and doesn’t care what you have to do or sacrifice to meet their standards. They are working their hardest to keep the company from completely having a union. They bully and there is no legitimate support only constant competitiveness that causes even more stress. It’s horrible. No one is really happy employee wise. Horrible horrible company to work for. They do not care about your well being. We have to take customers being disrespectful just to avoid getting a dropped survey..