Good work life balance - Sales WP Engine Employee Review

4.0
May 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote work, flexibility, good work life balance, good benefits, good managers and overall work place.

Cons

Quota bearing role can be stressful. Customers often feel they are being upsold. Not a lot of room for growth as an employee.

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WP Engine Response
2y
Hello there, thanks so much for stopping by to share your experience at WP Engine! We're so glad to hear you enjoy our virtual-first work style and that you're getting a good work/life balance overall. We pride ourselves on instilling in our managers the value of supporting and developing everyone on their teams, so we're happy to hear you've had positive experiences with both your managers and other employees. We know that in the world of Sales, there's pressure as we get close to the end of each month, but we hope you're feeling supported by your manager and able to balance that pressure with opportunities to rest and recharge along the way. If you ever feel overwhelmed by this pressure, we'd encourage you to reach out to your EE Business Partner so they can support you however possible. One of our goals this year is to provide more learning and development opportunities for all employees to support their growth and development. We hope you'll see this effort in action in the coming months, but if you ever have more thoughts or feedback on how we can better support people on our Sales team to ensure upward mobility, we'd love to hear from you! Your EE Business Partner or anybody on our Employee Experience team would be happy to hear more feedback, positive or constructive, so feel free to reach out to us anytime. Thanks again for sharing your experience, we're glad to have you here at WP Engine!

Explore other reviews about WP Engine

5.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of support from management. I always felt like I was heard. Plenty of support from my teammates. The CEO is an amazing person.

Cons

Customers only reach out because there are issues with their sites; causing them to be upset most of the time. Tough job if you are not used to remote work.

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WP Engine Response
5mo
We appreciate you taking the time to share such a thoughtful review. While we're glad you had an overall positive experience in regards to feeling supported by your manager, teammates, and feel Heather, our CEO is an amazing person. We agree! We are sorry to hear you didn't feel like there were opportunities for promotions. We know you no longer work here at WP Engine, but if you have any other thoughts you'd like to share so that we can learn more about what could've gone better, you're welcome to reach out to anybody on our Employee Experience Team to do so. Thank you again and we wish you the best in future endeavors.
3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

• Good people • Good work/life balance and flexibility - remote first with local hubs for those living nearby • Interesting work and ownership of solutions • Core values are good ideals

Cons

• Yearly "re-orgs" include layoffs, so while you think your job is secure, it could be unexpectedly eliminated overnight - managers included • Overly focused on profit over employees or customer experience (e.g. benefit programs being cut and diminishing investment into human support, which used to be the lifeblood of the company) - possible consequence of private equity / Silver Lake • No one goes into the office, so even if you're near a hub, there's not a lot of actual face time working next to people and it's difficult to get to know people outside of your team and directly-associated teams • They're not interested in keeping or training up early-career software engineers, which seems very short-sighted and goes against "built for growth" • With the laser focus on the next shiny thing, tech debt and cruft accumulate faster than can be addressed, and the context behind older systems fades over time making them progressively harder to maintain or migrate off

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