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WP Engine

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WP Engine

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WP Engine Reviews

Updated May 30, 2023

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Found 342 of over 369 reviews
4.2
86% Recommend to a Friend
WP Engine CEO Heather Brunner
93% Approve of CEO

Found 342 of over 369 reviews

4.2
86%
Recommend to a Friend
93%
Approve of CEO
WP Engine CEO Heather Brunner
Heather Brunner
285 Ratings

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Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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Top Review Highlights by Sentiment

Pros
  • "Driven by values and a great culture.(in 51 reviews)
  • "People are great and work very hard.(in 45 reviews)
  • "The benefits are great... Working for a few other companies after college and then coming here.(in 30 reviews)
  • "Leadership is strong and supportive.(in 23 reviews)
  • "Management really cares about what it is that you want to do and what makes you happy.(in 14 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of WP Engine and is not affected by filters.

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  1. 5.0
    Current Employee, more than 3 years

    Great company

    Apr 19, 2023 - Brand Account Manager in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Love working here w/ the good pay, fun culture, etc

    Cons

    Product build is always changing and it could be frustrating to find a flow

    Be the first to find this review helpful
  2. 4.0
    Current Employee, less than 1 year

    Great Coworkers, and Great Work/Life Balance

    May 30, 2023 - UX Researcher in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Great Benefits and Time Off - Great Work Life Balance - I feel encouraged to take time for myself - Remote First - Great place to learn

    Cons

    Currently the company is trying to figure out how to grow, and there is a lot of confusion with re-organization and consolidating strategy amongst different products.

    Be the first to find this review helpful
  3. Join the WP Engine team
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  4. 3.0
    Current Employee, more than 1 year

    Could be so much more!

    Mar 24, 2023 - Engineering in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    This company and leadership mean well, they have all the right intentions, right fully focussed on revenue, profitability, people, DEI.

    Cons

    Many instances of simply wrong leaders in wrong spots. These are great humans but are simply not equipped to do their jobs. Completely lack experience or lack foresight. Execution and delivery on commitments and decision making is slow. Company remains an aging startup, entirely sales driven. Product led growth is the latest buzz word- so many such buzz words in the last 2 years, optimistic that atleast this will stick.

    Continue reading
    2 people found this review helpful

    WP Engine Response

    DEI Specialist

    Thanks for sharing your experience, as it's the only way we can grow and improve. We would welcome the opportunity to speak directly with you about your concerns if you're comfortable doing so. We encourage you to speak with your Employee Experience Business Partner or a member of the Employee Experience Leadership Team about your concerns.

  5. 1.0
    Former Employee

    Stay away from this company

    Mar 1, 2023 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Decent pay, decent benefits, some travel

    Cons

    When I was given an offer and started my first day I realized what a mistake it was, and this feeling dragged on for months. So many different departments that were grossly siloed and uncommunicative. So many projects that had no real goals or success criteria defined. Middle management constantly gassing you up as the hottest ticket in their departments while simultaneously offering you 0 support for your own workload and then throwing you under the bus if you fell short. Team offsites and team building exercises were a distraction for their mismanaged product, held together by folks that have 0 understanding of the stack. Worklife balance is almost completely non-existent. Got out and didn't look back.

    Continue reading
    4 people found this review helpful

    WP Engine Response

    DEI Specialist

    We appreciate you sharing your feedback. We are sorry to hear this was your experience. As we continue to grow, it is helpful learning about our employees' experience. We wish you well in your future endeavors.

  6. 4.0
    Former Employee, more than 1 year

    Great job, not great pay

    May 9, 2023 - Customer Development Representative in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    very easy, great work life balance, company culture is great.

    Cons

    Low salary and commission structure

    Continue reading
    Be the first to find this review helpful
  7. 1.0
    Current Employee, more than 5 years

    Treated like an animal

    Nov 9, 2022 - Technical Support Specialist L2 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Benefits and a decent brand to put on a resume. The people are nice.

    Cons

    Support Management will treat you like a dog. Nothing you do will ever be good enough they will always demand more. All of support staff are overworked and management doesn’t care and will not do anything to make things better. You are not allowed to use the restroom. If you spend even 5 min not constantly accepting 3 chats you can expect to hear about it from your manager. Management knows that the job has a lot of burnout, they are significantly understaffed from people quitting constantly, and people are spread too thin. They simply do not care. You are less than human at this company. Managers constantly push efficiency and say we aren’t working hard enough as we have less and less people every day doing more and more work. As the work quota constantly increases for every employee, they are even stricter about cancelling breaks. You are regularly expected to wait hours for a break or to use the restroom. If you are in the restroom for more than 5 min you can expect to hear about it from a manager. You will be in multiple chats constantly every day, and if you need a break or a moment to take a breath or get a glass of water they just encourage you to keep working instead. You are treated like an animal and not a human while working in support

    Continue reading
    7 people found this review helpful

    WP Engine Response

    DEI Specialist

    We’re very sorry to hear your experience at WP Engine has been so stressful. We care deeply about our support team and work to ensure everyone feels supported, but recognize there’s always room to improve and grow. If you are still with WP Engine, we highly encourage you to reach out to your leadership team or EE. We have a culture that includes an open door leadership philosophy and would love the opportunity to discuss your concerns.

  8. 5.0
    Current Employee, more than 5 years

    Really special company

    Mar 24, 2023 - Training in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fantastic culture with values at the core of it. Amazing leadership with heart, who really care about doing the right thing, and smart, kind colleagues. Ability to work virtually. Good pay, benefits, development.

    Cons

    Transitional stage of growth can be challenging at times (not a startup, not a big company yet), and super fast pace of change won't work for everyone.

    1 person found this review helpful
  9. 5.0
    Former Employee, more than 5 years

    Excellent company

    Apr 19, 2023 - Director 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Strong leadership and fantastic work culture

    Cons

    Unsure about industry growth in long term

    Be the first to find this review helpful
  10. 5.0
    Former Employee

    Great Company

    Apr 4, 2023 - Technical Recruiter in Austin, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - good people and good leadership - great career growth opportunities

    Cons

    non that I can think of

    Be the first to find this review helpful
  11. 4.0
    Current Employee, less than 1 year

    Great Job so far- interesting work

    Jan 20, 2023 - Sales Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Been here for almost 6 months now. Great benefits, flexible work-completely remote. People are brilliant here to be honest and pretty down to earth (most). There was a huge learning curve but they provide the resources to help. The pay has been great but like any Sales job will ebb and flow depending on market conditions- the structure is also very straightforward and not overly complicated

    Cons

    Sales is growing rapidly and many long time customers say support is sliding in the wrong direction. Typical with growing companies. Leadership is easy to talk to and communicates often.

    Be the first to find this review helpful
Viewing 1 - 10 of 342 Reviews
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WP Engine Reviews FAQs

WP Engine has an overall rating of 4.2 out of 5, based on over 369 reviews left anonymously by employees. 86% of employees would recommend working at WP Engine to a friend and 81% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.

According to anonymously submitted Glassdoor reviews, WP Engine employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at WP Engine. This rating has been stable over the past 12 months.

86% of WP Engine employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated WP Engine 4.4 out of 5 for work life balance, 4.6 for culture and values and 4.3 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at WP Engine to be senior leadership, career development, benefits and the cons to be management, compensation.

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WP Engine Careers

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WP Engine, the world’s most trusted WordPress technology company, powers the freedom to create on WordPress. WP Engine's managed WordPress...More

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This is the employer's chance to tell you why you should work for them. The information provided is from their perspective.

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WP Engine

841 days ago

Culture
After launching WP Engine's Core Values in 2013, it was time for a refresh. As we look to the future through that lens of togetherness, examining who we are now and who we aspire to be, we felt It was time to revisit our shared values that inform our sense of direction, and evolve our guiding principles as we head into a new phase of growth and maturity. We convened a dedicated committee of culture leaders from across the organization, broken into four teams, which each provided a strong, consistent vision of values imbued with ethics, concern for our customers, intentionality and craft, community engagement, diversity and inclusion, and growth and stability. Through meaningful discussions and many late nights, we reorganized, combined, and refined the output from these teams to then create our five new Core Values, which will continue to serve as the framework for our decisions and the way we hold ourselves accountable going forward. These Values define us, inform our decisions and are what we stand for.
Shared image - Honoring the Past With an Eye Towards the Future - WP Engine's Core Values
Honoring the Past With an Eye Towards the Future - WP Engine's Core Values
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WP Engine

841 days ago

Company News
WP Engine, the WordPress technology company, made a series of announcements today to kick off the new year. As we learned last year, every business, large and small is reimagining its approach to digital because a company’s website or digital experience is now core to its continued success. WP Engine is aligning itself to help companies of all sizes excel in digital by orienting sales, marketing and customer experience into three service lines: Enterprise, Small-Medium Business (SMB) and International. In doing so, these business unit teams will be better able to deliver on our customer-inspired core value with an organization that is purpose built to support WP Engine customers’ unique needs.
Shared image - WP Engine Adopts New Growth Model; Appoints Veteran Leaders To New Business Units | WordPress Hosting by @WPEngine
WP Engine Adopts New Growth Model; Appoints Veteran Leaders To New Business Units | WordPress Hosting by @WPEngine
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Glassdoor has 369 WP Engine reviews submitted anonymously by WP Engine employees. Read employee reviews and ratings on Glassdoor to decide if WP Engine is right for you.