Pros
Great benefits (401k no vesting period, tuition reimbursement, good health package), nice facility (cafeteria, gym), competitive pay. New leadership is enthusiastic and seems to care about employees. They started bonuses for US employee, ramped up company events, and increased employee training & development seminars.
Cons
Isolated culture doesnt support knowledge sharing and communication between groups & hinders professional development. I almost feel as if I have less experience than when I came here. New exec mgmt seems to be trying to change this, but old First Data lower mgmt are resisting. Terrible systems mgmt: crashes, slow downs, functions break and are never fixed, one fix breaks two more. Long time managers and directors are very political and only concerned with making themselves look good with the least amountvof work. Some managers that I dont report to seem really good, but they are complicit.. Others have to hire from outside because anyone in the company doesnt want them. Current employees are either the favorites, are new, or are looking for another job ( @ WU or outside).