Pathetic and Slave Managers, Unnatural work culture - Senior QA Western Union Employee Review

1.0
Sep 20, 2019
Recommend
CEO approval
Business Outlook

Pros

Company is very good with good pay

Cons

Assistant Manager, Manager work like slaves. They fear from making decisions and work whatever it is being said by onsite stakeholders without using their brain. No work life balance as employees are asked to take calls after going home. If anyone doesn't join, then it is escalated and pointed out in appraisal. AMs are highly biased, give no work to favorites and promote them. Work culture is destroyed by Higher Management. Technology is outdated as most of the applications are legacy stack More efforts is spent on planning and extra activities rather than on actual work.

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Western Union Response
6y
Thank you for sharing your review and for noting that WU is a good place to work with respectable compensation! We have read your feedback regarding our management teams and are disappointed to hear of your perspective. We care about each employee are we’re committed to fostering a culture where employees can share their concerns and constructive feedback. If you’d like to discuss your concerns further confidentially, we encourage you to email us at careers@westernunion.com.

Explore other reviews about Western Union

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

5.0
Apr 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Exciting time at a company in growth mode where your contributions make a big impact. Clear strategy in the digital, consumer services, and retail space and great people, teams, and leaders bringing it to life in the last year. Meaningful work and actually puts good in the world. Everything we deliver helps people and communities that faced challenges and lack of access / opportunities for generations. Not only do you get to focus on new tech but also what you deliver truly makes a difference in people’s lives. You’re not just serving ads or making rich people richer, you’re helping folks support their families, empower growth in developing nations, create a more connected world where people care for one another. Great growth opportunities and recognition from senior leaders in global forums.

Cons

Small groups negative people that are not open to change, evolution, new ideas but you will find that at any company and not just Western Union. The vast majority of people here are excited for where we are and the direction we are going.

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